Nightmare in Ventura
Posted Sep 1, 2016 on Hotels
We checked into this hotel at about 9:15PM. It took us 30 min. or more to finally find parking, on the street 3 blocks away. When we entered Rm. 220, loud music from a night club next door was blasting away. TV remote did not work. Only 2 clothes hangers in closet. Bath towels were thin, stained & had holes in one of them. Carpet near bathroom was coming up from floor and dirty.
Inside bed had a TERRIBLE mattress that made sound sleep impossible. I called desk to complain of loud music. About 45 min. later, music stopped. Next morning, we went down for comp. breakfast. By that time, everything was pretty well picked over. Food table was very messy and not one hotel person around to talk to or tidy up. Only good part of our stay, was the balcony off our room. It was comfortable and overlooked the park and historic mission a block away. We'll NOT stay here again. A whole bunch of improvements must be made to this facility to bring it up to par.