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Prestige Vernon Lodge and Conference Centre

Photo gallery for Prestige Vernon Lodge and Conference Centre

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Indoor pool
Indoor pool
Indoor pool
Terrace/Patio

Overview of Prestige Vernon Lodge and Conference Centre

Prestige Vernon Lodge and Conference Centre

3 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
3914 - 32nd st, Vernon, BC, V1T 5P1

Explore the area

  • Popular LocationKalamalka Lake Provincial Park10 min walk
  • Popular LocationPolson Park19 min walk
  • Popular LocationVillage Green Centre3 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)33 min drive

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About this area

Vernon

Located in Vernon, Prestige Vernon Lodge and Conference Centre is connected to the convention center. The area's natural beauty can be seen at Polson Park and Allan Brooks Nature Centre, while Planet Bee Honey Farm and Davison Orchards Country Village are popular area attractions. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snow tubing.
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Map

What's nearby

  • Kalamalka Lake Provincial Park - 10 min walk
  • Polson Park - 19 min walk
  • Village Green Centre - 3 min drive
  • Village Green Mall - 3 min drive
  • Planet Bee Honey Farm - 4 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 33 min drive

Restaurants

  • The Lodge Kitchen and Bar — 1 min walk
  • Don Cherry's Sports Grill — 1 min walk
  • Little Italy Market & Deli — 6 min walk
  • Intermezzo Restaurant — 7 min walk
  • Bean to Cup — 8 min walk

About this property

Prestige Vernon Lodge and Conference Centre

Eco-friendly hotel connected to the convention center in Vernon with free parking
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 124 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Prestige Vernon Lodge and Conference Centre offers 124 accommodations with iPod docking stations and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Renovation of all guestrooms was completed in December 2019.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (9916 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated guestrooms - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

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3 star
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Air conditioned
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Business friendly
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Washer and dryer
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Policies

Check-in

Check-in from 4 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool is closed from 6 PM to 8 PM on Friday and Saturday nights.
All guests the age of 19 and over must show a valid form of identification upon check-in.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night (maximum CAD 100 per stay)
Dogs welcome
2 per room (up to 80 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow guests 18 and younger to access the fitness facility.
Children under 18 years old are allowed in the pool from 9 AM to 10 PM and must be accompanied by an adult.

We should mention

Pool access available from 9 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Western Lodge Vernon
Best Western Plus Vernon
Best Western Plus Vernon Lodge
Best Western Vernon
Best Western Vernon Lodge
Best Western Plus Vernon Lodge Conference Centre
Vernon Best Western Lodge
Vernon Lodge
Vernon Lodge Best Western
Vernon Atrium Hotel Conference Centre
Vernon Atrium Hotel
Vernon Atrium
Vernon Lodge Conference Centre
Prestige Vernon Lodge
Prestige Vernon
Prestige Vernon Conference
Prestige Vernon Lodge and Conference Centre Hotel
Prestige Vernon Lodge and Conference Centre Vernon
Prestige Vernon Lodge and Conference Centre Hotel Vernon

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 328 out of 998 reviews
5 - Excellent 33%
Rating 4 - Good. 435 out of 998 reviews
4 - Good 44%
Rating 3 - Okay. 145 out of 998 reviews
3 - Okay 15%
Rating 2 - Poor. 61 out of 998 reviews
2 - Poor 6%
Rating 1 - Terrible. 29 out of 998 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
We stayed for one night and we were very disappointed to find dirty clothes under the bed and in the closet.... Meaning, that room was not cleaned properly.. That is a big turn off...
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Convenient location, helpful staff. Property needs to be updated, hall carpets are worn, bathroom and air condition fans rattle, overall appearance is dated. the property is over priced considering its condition.
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice and clean but as we walked down the dark hallway to our room it was filthy. When we walked in the room there was a terrible smell I can’t describe. It was a terrible stay.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it becuase of the pool.
Stayed 3 nights in Jul 2021

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was 30 degrees and the air conditioner was not working properly. No maintenance on site to repair. They did bring me a fan which I appreciated. TV channels were not programmed correctly and remote battery was weak.
Stayed 1 night in Jul 2021