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Riviera Plaza & Conference Center Vernon British Columbia

Photo gallery for Riviera Plaza & Conference Center Vernon British Columbia

Featured Image
Balcony
Terrace/Patio
1 bedroom, in-room safe, blackout drapes, iron/ironing board
1 bedroom, in-room safe, blackout drapes, iron/ironing board

Overview of Riviera Plaza & Conference Center Vernon British Columbia

Riviera Plaza & Conference Center Vernon British Columbia

3 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
4801 27 St, Vernon, BC, V1T4Z1

Explore the area

  • Popular LocationVillage Green Centre2 min walk
  • Popular LocationVillage Green Mall4 min walk
  • Popular LocationKalamalka Lake Provincial Park6 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)35 min drive

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About this area

Vernon

In the business district, Riviera Plaza & Conference Center Vernon British Columbia is in an area with good shopping. Predator Ridge Golf Resort and Silver Star Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Planet Bee Honey Farm and Davison Orchards Country Village. Historic O'Keefe Ranch and Village Cheese Company are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowmobiling.
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Map

What's nearby

  • Village Green Centre - 2 min walk
  • Village Green Mall - 4 min walk
  • Kalamalka Lake Provincial Park - 6 min drive
  • Polson Park - 7 min drive
  • The Rise golf course - 11 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 35 min drive

Restaurants

  • Browns Socialhouse — 3 min walk
  • Fresh Lemongrass — 5 min walk
  • Wasabi Japanese Restaurant — 10 min walk
  • Temptasian Restaurant & Lounge — 13 min walk
  • Bean to Cup — 17 min walk

About this property

Riviera Plaza & Conference Center Vernon British Columbia

3-star hotel with a shuttle to the slopes
Start your day at Riviera Plaza & Conference Center Vernon British Columbia with a complimentary breakfast before a day on the slopes. Additional amenities include ski storage and complimentary wireless Internet access. All 136 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and safes. Housekeeping is available once per stay.
Riviera Plaza & Conference Center Vernon British Columbia offers 136 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Vernon hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Ski shuttle (surcharge)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Swimming pool

Family friendly

  • Microwave (on request)
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage
  • Ski storage
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6181 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 40-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Housekeeping fee: CAD 2.50 per night
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 827200775

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Green Village
Hotel Village Green
Dragon Village Green Hotel Complex Vernon
Village Green Hotel Vernon
Village Green Vernon
Dragon Village Green Complex Vernon
Riviera Village Green Hotel Complex Vernon
Riviera Village Green Complex Vernon
Riviera Village Green Complex
Hotel Riviera Village Green Hotel Complex Vernon
Vernon Riviera Village Green Hotel Complex Hotel
Hotel Riviera Village Green Hotel Complex
Village Green Hotel
Dragon Village Green Hotel Complex
Riviera Village Green Hotel Complex
Riviera Village Green Plaza Conference Centre
Riviera Plaza & Conference Center Vernon British Columbia Hotel
Riviera Plaza & Conference Center Vernon British Columbia Vernon

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 219 out of 979 reviews
5 - Excellent 22%
Rating 4 - Good. 365 out of 979 reviews
4 - Good 37%
Rating 3 - Okay. 184 out of 979 reviews
3 - Okay 19%
Rating 2 - Poor. 102 out of 979 reviews
2 - Poor 10%
Rating 1 - Terrible. 109 out of 979 reviews
1 - Terrible 11%

3.7/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.4/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The carpet and coffee machine are dirty in room, there is a door between my room and the other, but I can't lock it, which makes me worry a lot, no breakfast , just snaks, even breakfast included.too expensive .Feel I was cheated.
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AC didn't work in any rooms (we had 5 rooms), keys stopped working multiple times . Nothing was clean staff was great but would never stay here again they should knock it down and start over what a dump
Stayed 2 nights in Aug 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is well past it’s sell by date. The king bed was horrible and very hard. I had to get a thick foamy pad from my sister in town to sleep. The sink in the newly renovated bathroom was useless…one of those shallow rectangular things with no way to fill it up because there’s no stopper anyway. The bar, restaurant, and pool were closed and have been for a long time due to the pandemic. They don’t tell you this in either their own or Expedia advertising. No elevator in the 2 floor wings either so you can only use the luggage cart to the bottom of the stairs and then horse it up the stairs and if you’re lucky your room is near the top of the stairs…ours wasn’t! For $125.00 a night I expect more than this especially when they say it’s a full service hotel! We won’t be back!!
Stayed 4 nights in Jul 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Comfortable beds, had a night table lamp but no plug in, can hear everything in the hall.
Stayed 3 nights in Jul 2021

1/5 Terrible

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Aside from a single front desk personnel, apparently there is no other employees on site in the evening. So if you need any help with your room, you are out of luck. We stayed for one night on the August Long Weekend, the lightbulb in the washroom exploded and there were shards every in the washroom. We called down to the front desk for help but was informed they don’t have any maintenance/house keeping personnel on site in the evening, the receptionist said he will come up when he has a chance. After waited for an hour, we went down to the front desk and asked for a broomstick & dustpan and cleaned the washroom ourselves. The poor receptionist was so busy with all the check-ins. The hotel condition is not too great, would not stay again.
Stayed 1 night in Jul 2021