Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
74% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Hark Kyun from 서울

그져 보통수준의 호텔

Posted Apr 20, 2016 on Hotels
가격대비 만조도는 낮은 편임. 비엔티엔에서 아마도 가장 크고 좋은 호텔중에 하나인것 같은데 편의시설이나 서비스의 내용 및 주변관광지 접근성 등을 고려할때 다소 비싼 느낌.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 25, 2016 on Hotels
4 out of 5
by A verified traveler from Wickford, UK

Impressive, perhaps a little tired

Posted Feb 22, 2016
Pros: The grandeur and the appointment of the rooms. The keenness of the staff to help. Comfy beds A particular nice touch was the hidden luggage room.
Cons: The noise insulation
Location: It is a fifteen minute walk along the riverside to the centre of the city where most of the restaurants are
My wife and I stayed for a week. The hotel was obviously built to a very high standard and the lobby is very impressive. The rooms are large and well appointed, but it is not hard to find little details, such a cracks in some tiles or poorly reapplied bath sealant the indicates the hotel is in need a redecoration - but I have some sympathy as to do so to the original standard would be truly expensive, perhaps not making good business sense. The staff are exceedingly polite and try hard to help, but don't expect a high level of spoken English. Some staff can converse but many can't. The food served reflects the geographic location, although there is a large range of food, only a smaller range is familiar to those with european tastes. We had a room on the tenth floor. From there the views are impressive, but the fit of the double glazing is not as it once was and so there is quite a lot of noise at night, both car/bike engines and music.
4 out of 5
by yonghoon

This traveler left a rating score only Posted Feb 19, 2016 on Hotels
4 out of 5
by HYOSEOP

좋아요

Posted Feb 18, 2016 on Hotels
전부다 맘에 들었습니다 다만 히터가 작동이 안돼서 밤에 추워요
3 out of 5
by Bumjoon from Seoul

Posted Feb 2, 2016 on Hotels
Swimming pool water was too cold.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 25, 2016 on Hotels
4 out of 5
by Anthony from Honolulu

Posted Jan 5, 2016 on Hotels
Excellent service.
5 out of 5
by A verified traveler from saiful, calgary.

Very nice staying.

Posted Dec 28, 2015
Nice staying. Close to clubs, night market bar. The only issue is that away from downtown.
5 out of 5
by Hark Kyun from 서울

이른 아침에 강가를 산책하기 좋은 곳입니다.

Posted Dec 15, 2015 on Hotels
출장관계로 몇 번 이용했습니다. 대체적으로 안락하고 편안합니다. 프로모션이 많아서 가격도 착하구요... 직원들도 다들 친절하구요. 단지 요즘 한국관광객들이 넘 많이 오셔서 가끔씩 로비가 와글와글 합니다.. 그것외에는 대체적으로 좋습니다.