9.8/10 Exceptional! (1,012 reviews)
Second stay after a short break to Ha Long Bay.
Excellent stay as before. I am unable to name everyone but all the staff from bell boy to house keeping were extremely obliging. Always acknowledged our presence with greetings and smiles which we reciprocated.
What stands out is the care they took of us. This time special mention to Eileen on check out who made sure we were safely picked up by our Grab driver to the airport, and thanks for the parting gift.
This hotel may not be the cheapest in town but you get what you pay for and the location was excellent for a tourist and more so for a first time visitor to Hanoi like we were.
Please also see my previous review for the first part of our stay.
Reviewed on Nov 1, 2025