7.6/10 Good! (1,070 reviews)
This is my first review after staying here now 4x over the last 2 yrs. Overall I’m satisfied and continue to book here because it’s convenient to Duke and costs less than other options that are that close. Positives include the rooms are decent/clean, the cleaning staff is friendly and do a good job. Parking is free.
My dislikes include the intense perfume smell in the lobby — à la a giant plug-in. For people like me who have issues with artificial fragrances, it’s very off-putting.
Aesthetically, it’s odd for a hotel in the Millennium brand — kind of dingy and dirty-looking (its actually clean but looks like it might not be) with no real “look” to it; carpet styles differ from floor to floor with what is presumably the older style bleach? stained. The elevators range from a bit unkempt to gnarly.
The staff woman who checked me in this time was not friendly or welcoming. She apparently could not find a reservation under my name. After I showed her my Expedia confirm #, she left to the back office, came back (said nothing) kept looking at her screen with a quizzical expression…then gave me my room key. The next day when I was making a midday pit stop to my room, my keys wouldn’t work. Thankfully a cleaning staff let me in. I later went to the front desk to tell them, and that staff person said it was because the reservation had only been enabled for 1 day. My confirmation clearly showed it was for 3 days, so why the original person only enabled it for 1 is just odd.
Reviewed on Oct 19, 2026
