Sheraton Raleigh Hotel

Photo gallery for Sheraton Raleigh Hotel

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Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Sheraton Raleigh Hotel

Sheraton Raleigh Hotel

3.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
421 S Salisbury St, Raleigh, NC, 27601

Explore the area

  • Popular LocationRaleigh Convention Center2 min walk
  • Popular LocationNorth Carolina State Capitol8 min walk
  • Popular LocationNorth Carolina Museum of Natural Sciences19 min walk
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)19 min drive

Choose dates to view prices

About this area

Raleigh

Sheraton Raleigh Hotel is located in Downtown Raleigh, a neighborhood in Raleigh, and is in the entertainment district and near a train station. Red Hat Amphitheater and Coastal Credit Union Music Park at Walnut Creek are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall. Marbles Kids Museums and North Carolina Museum of Natural Sciences are also worth visiting.

What's nearby

  • Raleigh Convention Center - 2 min walk
  • Raleigh City Museum - 4 min walk
  • Red Hat Amphitheater - 6 min walk
  • North Carolina State Capitol - 8 min walk
  • North Carolina Museum of Natural Sciences - 19 min walk

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 19 min drive

Restaurants

  • Capital Club 16 - 2 min walk
  • Bu Ku - 3 min walk
  • Poole's Downtown Diner - 3 min walk
  • Bittersweet - 4 min walk
  • ORO Restaurant & Lounge - 4 min walk

About this property

Sheraton Raleigh Hotel

3.5-star Raleigh hotel in Downtown Raleigh, walk to Raleigh Convention Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. All 353 rooms offer comforts like premium bedding and down comforters, plus free WiFi and LCD TVs with cable channels. Room service, coffee makers, and free newspapers are among the other amenities available to guests.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 8-14 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (13000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Restaurants on site

  • Jimmy V's Osteria + Bar
  • Cafe Sienna

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 14 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 410 out of 994 reviews
5 - Excellent 41%
Rating 4 - Good. 309 out of 994 reviews
4 - Good 31%
Rating 3 - Okay. 145 out of 994 reviews
3 - Okay 15%
Rating 2 - Poor. 81 out of 994 reviews
2 - Poor 8%
Rating 1 - Terrible. 49 out of 994 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Traveled with family
shower was in poor repair. only received 2 towels for 3 people-but that was remedied. parking was not explained in detail and i ended up with a ticket. clerk was very soft-spoken (though extremely polite) he was difficult to hear.
Stayed 1 night in May 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon checking in I was told they needed a card to keep on file for damages. I gave them a credit card thinking they would charge my card if anything happened. They give me my keys and the woman asks if I would like a parking pass and I say sure. I walk away almost at the elevators when she calls me back. She said the card declined and I asked her why she was charging money on it. She said it was for the incidentals damage fee. I told her she didn’t mention that when she took my card she just took it. Then they said my money would be back in 3-5 days minus $15 parking pass fee. I asked them why the fee and it was for that parking pass. I asked why they didn’t tell me it was $15 they just handed it to me like it was free and came with the room. Anyways I took it off since I know I can get free parking somewhere else. Also, cleaners were knocking on my door non-stop and it wasn’t even check out time. Service was not the best to say the least.
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner wasn’t working properly
Stayed 1 night in May 2022

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
Two of the three elevators were broken causing long backups. The staff messed up the baggage check and gave one of our suitcases to someone else gave us someone else's suitcase. This happened because they did not tag the bags.
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to downtown..shops and events. It was clean and staff was very helpful
Stayed 1 night in Apr 2022