The rooms are comically small. There wasn't even enough room for my suitcase to rest on the floor near the bed.
I checked in the day before hoping for an early check-in. When I arrived, I was told my room wasn't available, which was understandable so they took my cell for when it would be. But no one ever called me and only when I came back and saw other people were getting their rooms did they tell me mine was ready.
I left my room the first morning at 7 a.m. I came back at 4 p.m. to find no one had attended to it. I called down and--after being put on hold for 20 minutes without the receptionist coming back on the line and having to call back--was told that they would contact housekeeping immediately. I then went to the gym for an hour and came back to my room still not cleaned. I called yet again and finally someone came up, and attended to my room as I was scrambling to get ready for a dinner.
In my multiple calls to the front desk about this situation, no one was remotely troubled by the fact that my room had not been cleaned and no one came up after I called. The staff gave off the impression that they did not want to be bothered.
And on a minor note, the Internet for the exercise equipment (e.g., treadmill) does not work, so bring your own iPad.
Overall a terrible experience. I took advantage of what seemed like a good deal, thinking the Moxy was a reputable brand, but I certainly learned my lesson.
