Waterloo Town Houses

"Elevator was broken, room was on the 12th floor. No bell service. Staff is beyond rude and not helpful. "

"The breakfast was fresh in the air condition worked great.There was plenty of housekeeping on the property.So the hotel was very clean"

"I was disappointed with the breakfast it was not tended well and things were out often "

"Valet took forever and the hotel was loud with lots of banging around "

"The room excellent and large with great decor and amenities like robes! "

"Not a 4 star hotel. Very basic amenities. Hotel room furniture very worn. No daily room cleaning. "

"The parking lot is blocked in all directions, the pool is not open, requested two queen beds and received a queen and rollaway bed, one elevator does not work, staff didn’t greet guests at all. The room wasn’t dirty so that was a plus. Tiles in the bathroom are not secured to the sub floor. The shower curtain was not wide enough for the curved shower bar and water leaked everywhere. "

"Didn’t eat breakfast. Should have a restaurant on site or at least a deli. St Louis food is not good at all."

"We stayed here in town for cardinals games. The hotel was very clean. The staff were all friendly and very helpful. The pool area is nice and we enjoyed the breakfast. I would go back"