West Helena Vacations from $274

The property needs to complete its renovation. The floors were in disrepair. The rooms were acceptable

Large comfy bed, quiet. Staff lacking knowledge of basically like location of ice machine. Non working coffee maker and only one cup in room. Stale condiments.

The primary elevator was broken all week, and it seemed like it was broken for a while before I arrived. The parking arm is extremely annoying. Why take a ticket to get in if you just scan the same ticket to leave? And if you scan too soon after the car in front of you the arm comes down anyway blocking you. So you scan again and it says ‘Invalid Ticket’ so you park the car and go inside to get help. They tell you to try again, press help and they will open it for you. Except that isn’t true because when you press help it goes to the parking company help line and they ask you to press 3 for help - there is no numeric pad on the console!! So go back inside and ask again for help. Receptionist has to wait for someone to come and cover the desk and walk out with a special card to open the arm. Who has 10 minutes to go through this when traveling for work? Skip this location.

Staff was nice, very accommodating, switched rooms for us twice to get us the room we needed. Unfortunately, the advertised available indoor pool is closed long term, and worse yet, the advertised indoor jacuzzi is also closed long term, and has been for a substantial amount of time, yet both are still advertised as available, actually this is quite deceptive. Breakfast is decent, but coffee machine failed to work properly at all during our entire two night stay.

We didnt have breakfast