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Mainstay Suites Wilmington

2.5 out of 5

Overview of Mainstay Suites Wilmington

Photo gallery

Featured Image
Terrace/Patio
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationUniversity of North Carolina at Wilmington3 min drive
    Popular LocationMayfaire Town Center7 min drive
    AirportWilmington, NC (ILM-Wilmington Intl.)7 min drive
    Popular LocationHugh Macrae Park11 min drive

Choose dates to view prices

  • Suite, 1 King Bed with Kitchen, Non Smoking

    Photos of Suite, 1 King Bed with Kitchen, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed with Kitchen, Non Smoking

  • Suite, 2 Queen Beds with Kitchen, 1 Room Efficiency, Non Smoking

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, 2 Queen Beds with Kitchen, 1 Room Efficiency, Non Smoking

  • Suite, 2 Queen Beds with Kitchen, Non Smoking

    Photos of Suite, 2 Queen Beds with Kitchen, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, 2 Queen Beds with Kitchen, Non Smoking

  • Suite, 2 Queen Beds with Sofa Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, 2 Queen Beds with Sofa Bed, Accessible, Non Smoking

About this area

Wilmington

Located in Wilmington, Mainstay Suites Wilmington is in the city center and near the airport. Thalian Hall Center for the Performing Arts and Wilson Center at Cape Fear Community College are cultural highlights, and travelers looking to shop may want to visit Mayfaire Town Center. Don't miss out on a visit to Jungle Rapids Family Fun Park. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.
Visit our Wilmington travel guide
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Popular Location

What's nearby

  • University of North Carolina at Wilmington - 3 min drive
  • Jungle Rapids Family Fun Park - 7 min drive
  • Mayfaire Town Center - 7 min drive
  • Ogden Park - 7 min drive
  • Hugh Macrae Park - 11 min drive

Getting around

  • AirportWilmington Intl. Airport (ILM) - 7 min drive

Restaurants

  • Bonefish Grill — 4 min walk
  • Cracker Barrel Old Country Store — 6 min walk
  • Carrabba's Italian Grill — 6 min walk
  • Hieronymus Seafood Restaurant & Oyster Bar — 8 min walk
  • Genki Sushi — 8 min walk

About this property

Mainstay Suites Wilmington

Hotel with free breakfast, near University of North Carolina at Wilmington
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. All 63 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are TVs with cable channels.
Mainstay Suites Wilmington offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Wilmington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking
  • RV/bus/truck parking

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness center
  • Motorized watercraft
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate dining area
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 10 PM

Property is also known as

Mainstay Suites Hotel Wilmington
Mainstay Suites Wilmington
Mainstay Wilmington
Mainstay Suites Wilmington Hotel
Wilmington Mainstay Suites
Mainstay Suites Wilmington Hotel
Mainstay Suites Wilmington Wilmington
Mainstay Suites Wilmington Hotel Wilmington

Frequently asked questions

Can I cancel my reservation for free at Mainstay Suites Wilmington and receive a full refund?
Yes, Mainstay Suites Wilmington offers free cancellation on select room rates, because flexibility matters! Please refer to Mainstay Suites Wilmington cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mainstay Suites Wilmington?
As of Nov 28, 2020, prices found for a 1-night stay for 2 adults at Mainstay Suites Wilmington on Dec 28, 2020 start from $76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mainstay Suites Wilmington have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10 PM.
Is Mainstay Suites Wilmington pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay.
How much is parking at Mainstay Suites Wilmington?
Self parking is free at this property.
What time is check-in at Mainstay Suites Wilmington?
Check-in is from 3:00 PM - anytime.
What time is check-out at Mainstay Suites Wilmington?
Check-out is at noon.
Where is Mainstay Suites Wilmington located?
Located in the heart of Wilmington, this hotel is 1.8 mi (2.9 km) from University of North Carolina at Wilmington and 3.1 mi (5 km) from Mayfaire Town Center. Thalian Hall Center for the Performing Arts and Jungle Rapids Family Fun Park are also within 6 mi (10 km).
4.0
Very Good
5 - Excellent
110
4 - Good
98
3 - Okay
45
2 - Poor
18
1 - Terrible
12

4.0/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
Room was not as clean as it should have been. The carpet was dirty and there was a bad odor in the room. Seemed to be under renovation which we were not aware of prior to booking. Furniture was very dated and worn.
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I Liked this place it was good to be at and it was clean other than renovations and the Staff was great, just the people staying Was Smoking in their rooms you could smell it out in the halls other than that is was a good place to stay, I would stay there again. Thank You
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
Room and hallway smelled like smoke. Saw 3 roaches during our 3 day stay. Curtains were torn. Nice sized room.
Stayed 3 nights in Aug 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
very disappointing
The place is being refreshed, but it looks so bad they should not continue to be open until the refresh is complete. The carpeting was so worn I did not want to walk on it barefoot, the furniture was so worn I did not want to sit on it. It may have been clean, but it looked so bad that I didn't trust it to be clean. We did not stay. On a positive note, the clerk did not give me a hassle when i asked to check out with a full refund and she made the refund process quick and easy.
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family and small children, Business traveler
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
I requested a wake up call and no call came in. I had 3 girls that I had to get ready for a flight and if it wasn't for me being an early riser and an alarm on my cell phone I could have missed my flight.
Stayed 1 night in Aug 2020

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