Windham Vacations from $854

I can show pictures of the unit that was very different than described. I paid extra for a Mountain View for 3 nights - and it was not Mountain View. We were in a different building at the bottom of the hill a 8 min freeezing cold and icy walk to the pool area.

Beautiful setting on Lake George. I chose The Chateau because I was going to a conference at Sagamore Resort. The Chateau is less expensive and a short 5 minute drive away. The room is lovely and the bed is very comfortable. The gas 'fireplace' was very cozy. I used the iron and ironing board. I appreciated the complimentary sparkling water. I wish the privacy blinds on the French doors were on the inside of the room because the balcony is shared with another room. (Another guest could potentially open the blinds and peer into this room.) The summer season was over in October during my stay. The staffing shortages meant I could not reach anybody by phone or website chat before my stay even though I left voicemail and my personal email. Everything worked out ok and I was able to 'check in' myself.

Pretty views! Staff was friendly and the lodge was cute. Suite was over $500 a night for prime fall weekend, so we had a little higher expectations for the facility. No heat! Temperature hit 40s at night and we were so cold the first night that we could barely sleep. The solution the following day was to bring a small space heater and place it by the bed. Seemed a little sketchy for that price! We also reserved a suite with the jacuzzi tub. The tub jets didn't work! We could hear the motor turn on, but that was it. Also no hot water! The water was barely warm. I reported it to the front desk, and it didn't appear to be new news. We had a full kitchen with dishes, but no dish soap, dishwasher pods, or hand towels. We had a coffee maker with no coffee. There is a little store in the lodge, so I had hoped to buy coffee there, but none was available. The front desk did give me a pack when I inquired, but no cream and sugar was available. For the price we paid, we had anticipated having those items in the kitchen. The "community coffee" was empty both mornings. Overall it wasn't a bad experience, but for that price, we will definitely choose another option next time we visit Killington.