“The bathroom door wouldn’t stay closed or latch. Super awkward for our teenage sons. We had checked in at 11:20pm and checked out yesterday before the office opened (we were on a road trip). Since there was no one around to talk to when we checked out yesterday and we didn’t have reliable cell service the rest of the day, I called today to see if we could get a partial refund because of the door and was told that if I had said something in person, they could have given me a refund but since I……
“The bathroom door wouldn’t stay closed or latch. Super awkward for our teenage sons. We had checked in at 11:20pm and checked out yesterday before the office opened (we were on a road trip). Since there was no one around to talk to when we checked out yesterday and we didn’t have reliable cell service the rest of the day, I called today to see if we could get a partial refund because of the door and was told that if I had said something in person, they could have given me a refund but since I……
Sarah