Located close to Nirvana Spa, Best Western Plus Moat House Reading provides a free daily manager's reception, a terrace, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Located in Wokingham, Best Western Plus Moat House Reading is in the business district and on a river. The area's natural beauty can be seen at River Thames and popular attractions include Lapland UK and LEGOLAND® Windsor. Looking to enjoy an event or a game while in town? See what's happening at Madejski Stadium or Henley Cricket Club. Take an opportunity to explore the area for water adventures such as fishing and other activities like skiing. Visit our Wokingham travel guide
At Best Western Plus Moat House Reading, you can look forward to a free daily manager's reception, a terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Full breakfast (surcharge), an electric car charging station, and express check-out
Express check-in, a porter/bellhop, and concierge services
Room features
All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
Flat-screen TVs with cable channels
Travel cribs, daily housekeeping, and desks
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Is Best Western Plus Moat House Reading pet-friendly?
Yes, Best Western Plus Moat House Reading allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Best Western Plus Moat House Reading?
Check-in start time: 2 PM; Check-in end time: 1 AM. After-hours check-in is not available.
What time is check-out at Best Western Plus Moat House Reading?
Check-out is at 11 AM. Late check-out is available for GBP 40 (subject to availability).
Where is Best Western Plus Moat House Reading located?
Situated on a river, this luxury hotel is within 1 mi (2 km) of Nirvana Spa and Dinton Pastures Country Park. Shinfield Studios and University of Reading are also within 3 mi (5 km). Wokingham Winnersh Triangle Station is 21 minutes by foot and Earley Station is 30 minutes.
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Reviews
Best Western Plus Moat House Reading Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema
Stayed 2 nights in Aug 2024
Verified review
8/10 Good
Alison
Oct 20, 2024
Liked: Amenities
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Stayed 1 night in Oct 2024
Verified review
6/10 Okay
Russell
Oct 22, 2024
Liked: Staff & service
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
A lovely, hotel with good staff, no BBC channels in the room when the England match was on, flickering lights and no hot water in the morning were not ideal.
Also limited vegetarian and vegan options for breakfast.
Stayed 1 night in Jul 2024
Verified review
8/10 Good
Kim
Aug 18, 2024
Liked: Staff & service, room comfort
Large rooms with friendly staff
Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful.
The bathroom was big but the water only lukewarm.
No plug points near the bed not helpful when charging a phone and you need an alarm
One issue was the noisy bar outside our window which wasn’t ideal with kids
Stayed 1 night in Aug 2024
Verified review
8/10 Good
Jessica
Sep 21, 2024
Liked: Staff & service
Attentive staff, few small improvements needed
Very helpful and accomodating reception team. Corridors and door to room looked rundown and not inkeeping with the interoior standard of the rooms and lobby area, which were modern and attractive.
Cleanliness standard good but bedding could have smelt fresher, mattress was also quite firm. AC not very effective, could only open the window slightly so room was quite warm.
Stayed 1 night in Sep 2024
Verified review
4/10 Poor
Verified traveler
Sep 24, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Shower didn’t work
Air con didn’t work
Restaurant/bar staff poor
No tea/coffee facilities in room
Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates
Rooms were very poor. Out of date and lots of damage. Stained carpets, broken fixtures and curtains that didnt close properly. Reception areas very modern but thats about it. Breakfast was good. In urgent need of updating. Complained at reception and all they said was sorry!! The bin area in full view of hotel was appalling and dirty. Rats around the works.
Maintenance was poor. Complained every day (3 days) about TV not usable. Bathroom floor grout broken up sharp and cut foot - no response. LEDs flickering in bathroom - probably due to cheap fittings. HOWEVER - you get what you pay for - cheapest hotel in the area - Food was excellent - not so cheap!. Would I stay there again ? Yes.
Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.
Stayed 1 night in Oct 2024
Verified review
6/10 Okay
Paul
Sep 12, 2024
Liked: Staff & service
Appreciate the property maybe in the process of refurbishment but this should be highlighted upfront.
extremely damp and musty smell especially in hall and stair wells and lifts out of action.
If i was hotel owners i would also look at quality of work being done and poor paintwork and lack of attention to detail like replacing worn stained carpets damage woodwork like skirtings door frames or architrave will let the refurbishment down.
Breakfast was adequate but again quality not the best and cooked breakfast elements not kept warm enough.
thankfully only 1 night stay and chosen purely for location to the places we needed to visit.
Check in fine
Room nice
Evening meal poor. Ordered fish and chips which came from the poachers pub as kitchen closed
It was burnt. I struggled the even get a lnife into the batter. I showed the staff member who said about getting another but by the time he asked it was to late as partner had almost finished. Still charged the 18.50 for it.
The breakfast was ok. Croissants not cooked in midlle and fried eggs seen better days.
Best part room
Stayed 2 nights in Sep 2024
Verified review
6/10 Okay
Elizabeth
Sep 1, 2024
Liked: Cleanliness, staff & service, amenities
The first floor room we were allocated was just above the pub, and on Friday night was VERY noisy until past 10pm. We could feel it through the floor. As well, we had electrical problems - the mini fridge tripped out the power when switched on. When we asked, we were able to move to a quiet room on the 3rd floor. This room had a very soft bed - to the extent we rolled into the middle. There was no blind for the roof light, but that didn’t matter much because the window itself was so dirty. On the other hand, the staff were very pleasant, and the fitness room was clean and well-equipped. On the whole not a brilliant hotel since it claims to be 4 star.
Difficult to report this.
The First room we were in was Next To the Pub which had a constant bass going. The Bathroom sink didn’t drain and the Lights flickered . The
Next room was better positioned but the Lights In the bathroom also flickered all the time. The Sink was cracked. The bed was old plus it dipped in the middle we ended up sleeping on top of each other, whilst I love my wife dearly it was
Very uncomfortable and the air con barely worked. Both rooms were in need of some tlc and a coat of paint. The communal areas were nice and the staff friendly. The garbage area was a mess the outside area covered in rubbish and empty bottles and the car park lights were flickering, overall that’s a lot of bulbs that need replacing.
The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon.
The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.