Woodward Vacations from $483

Overall stay was good the only issue i had was the cleanliness of the bathroom in my room there was a long black hair stuck to the shower wall and a long black hair on the counter by the sink. It was not mine or my brother we are bother bald. But other than that everything else was good

Everything is new. Not happy with staff service. Lady working at the checkin to water park this morning has a rude way of speaking with people. Coffee at the Starbucks severed the wrong bites and charged for one more coffee which was not purchased. Manger was nice and reimbursement the payment. When we came to the room none of the lights were working. Saturday wrist band stopped working. House keeping came in made one bed and left the other bed unmade. I called front desk and asked if they can have house keeping come in 20 mins to make the bed, they said they will. Came back to the room after an hour still not made. Notified them again came back to room around 10pm still not completed. We were told check out was 10 am then during checkout front desk said 11am. Very poor costumer service from staff. Wont be returning since there are several options for resorts with good coustomer service by staff.

I loved everything about it, the room was clean and nice and the staff was awesome!

Loved the upgrades in the hotel. Very clean. Good fitness center and breakfast bar.pavement on Road/ signs leading up to hotel could use some work. Had a lovely stay.

Front desk team were always polite and helpful. Manager Tee was very empathetic and quick to try to correct solutions. If not for the good hospitality, the review would be much lower. Had several room changes, only one had an alarm clock, one had several items from a previous guest, all of them had challenges like a constantly running toilet, broken curtain, no security lock on door, broken tiles or bathroom just being filthy dead bugs in the rooms upon check in.the surrounding area had a lot of homeless. Again the staff I worked with were amazing and please know from that aspect it was amazing. The property needs a lot of TLC though. There was also some cute stray cats that were hunting crickets outside the main door that went to the dance hall next door. If not for the cute cats and manager Tee’s excellent service I’d recommend everyone to stay elsewhere but they really did a lot to make up for the bad.