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La Ginabelle

Photo gallery for La Ginabelle

Front of property
Outdoor pool
Premium Double Room | Premium bedding, down comforters, memory foam beds, free minibar items
Panoramic Double Room | Mountain view

Overview of La Ginabelle

La Ginabelle

4.5 star property
Family-friendly hotel with full-service spa and free area shuttle
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
Vispastrasse 52, Zermatt, VS, 3920

Explore the area

  • Popular LocationZermatt–Sunnegga Funicular3 min walk
  • Popular LocationMatterhorn glacier paradise9 min walk
  • Popular LocationZermatt-Furi Gondola17 min walk
  • AirportSion (SIR)73 min drive

Room options

About this area


Located in Zermatt, La Ginabelle is in the city center and on the riverwalk. Matterhorn Museum and Saaser Museum are cultural highlights, and some of the area's activities can be experienced at Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola. Spend some time exploring the area's activities, including skiing, skiing lessons, and snowboarding.

What's nearby

  • Zermatt–Sunnegga Funicular - 3 min walk
  • Matterhorn glacier paradise - 9 min walk
  • Matterhorn Museum - 9 min walk
  • Mountaineers Cemetery - 9 min walk
  • Zermatt-Furi Gondola - 17 min walk

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Sion (SIR) - 73 min drive


  • CERVO après ski - 5 min walk
  • Golden India - 5 min walk
  • Ristorante Pizzeria CasaMia - 5 min walk
  • Walliserstube - 2 min walk
  • Fuchs - 4 min walk

About this property

La Ginabelle

4.5-star luxury hotel by the river
Take advantage of a terrace, a garden, and a playground at La Ginabelle. Indulge in a body wrap, a massage, and a body scrub at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A free area shuttle, concierge services, and a computer station
  • Free newspapers, a front-desk safe, and tour/ticket assistance
  • A porter/bellhop, luggage storage, and an elevator
  • Guest reviews speak well of the helpful staff and location
Room features
All 47 individually furnished rooms include comforts such as premium bedding and heated floors, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Tubs or showers, children's robes, and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/closets, balconies, and heated floors


English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free babysitting
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms


  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station


  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance


  • Fireplace in lobby
  • Smoke-free property

Room amenities


  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding


  • Bathrobes
  • Bathtub or shower
  • Children's robe
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels


  • 43-inch TV with premium cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Free minibar (limited items)
  • Freezer
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Toaster

Outdoor space

  • Balcony


  • Biodegradable cleaning products available
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Similar properties



Check-in from 3 PM - 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18


Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 23 and May 16.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 125.0 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle Hotel
La Ginabelle Zermatt
La Ginabelle Hotel Zermatt

Frequently asked questions

Does La Ginabelle have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Ginabelle?

As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at La Ginabelle on Jun 11, 2023 start from $346.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Ginabelle pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Ginabelle?

La Ginabelle doesn't offer parking.

What time is check-in at La Ginabelle?

Check-in is from 3 PM - 11 PM. Late check-in is available during limited hours.

What time is check-out at La Ginabelle?

Check-out is at 11 AM.

Where is La Ginabelle located?

This family-friendly Zermatt hotel is located on the riverwalk, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Tour Monte Rosa. Matterhorn glacier paradise and Zermatt - Furi are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) is only a 5-minute walk and Zermatt Gornergratbahn Station is 5 minutes.




Rating 10 - Excellent. 92 out of 131 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 29 out of 131 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 6 out of 131 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 3 out of 131 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 1 out of 131 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with partner
Liked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the facilities at the Ginabelle. The pool and hot tub were state of the art and there is a relaxing lounge area with a fireplace where you can read a book and chill out. The breakfast is delicious with endless choices and options. You can even make your own custom juice. The rooms are immaculate and recently renovated. It's also convenient to walk to the Sunegga lift, the Gornergrat train and the bus for Furi is right across the street.
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place
Fantastic hotel, pool was very warm & clean
Matterhorn in background
Stayed 3 nights in Dec 2022

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing intimate services and very helpful
Stayed 5 nights in Nov 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 5 nights in Oct 2022

10/10 Excellent


Liked: Staff & service, amenities, property conditions & facilities
What can I say? This hotel and its staff are the best of the best. Go experience for yourself. The pool is to die for
Stayed 3 nights in Sep 2022

10/10 Excellent

Nayeli Lizbeth García

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing. The breakfast it’s super good!!! The pool is awesome! I really recommend this hotel!
Stayed 2 nights in May 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent!! Close walk from the train station with complementary transfer available. Modern clean, excellent food, great service. The spa and pool were wonderful. Highly recommend!
Stayed 1 night in Sep 2022

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent visit in Zermatt
Very friendly staff and they have a free shuttle for train station transport. Also very kid friendly
Stayed 1 night in Sep 2022

General hotel information

Highly Rated Amenities
Outdoor Pool & Great Location
Star Rating
Nearest Airport
Montego Bay (MBJ-Sir Donald Sangster Intl.)
Vispastrasse 52, Zermatt, VS