Title: Hotel Basecamp Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=4300&destination=Zermatt%2C+Valais%2C+Switzerland&selected=24157612&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Basecamp Hotel Basecamp delivers the best of both worlds: days filled with mountain adventures and evenings spent relaxing by a crackling fireplace ## Photo gallery for Hotel Basecamp ![Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi - Hotel Basecamp (Zermatt)](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/d218958e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Naty's Travel Favs](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/98f93759-26b9-4995-9aed-0af2a615705a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi - Hotel Basecamp (Zermatt)](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/db8ed85a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Hotel Basecamp (Zermatt)](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/f97b713d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - Hotel Basecamp (Zermatt)](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/e4567b18.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Basecamp, in mountain terrain, offers hiking/biking trails for active travelers. Guests enjoy a breakfast buffet, relax in the sauna, and unwind in the cozy library. Helpful staff provides dry cleaning, luggage storage, and free WiFi—praised by visitors. ## Reviews 9.6 Exceptional ## Popular amenities - Pet friendly - Free WiFi - Bar - Laundry - Room service ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=24157612&PinnedHotelID=24157612&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Single Room ![Single Room | In-room safe, desk, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/25509507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 1 review - Valley view - 172 sq ft - Sleeps 1 - 1 Large Twin Bed ### View all photos for Superior Double Room ![Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/d218958e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 18 reviews - Mountain view - 420 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/014d3e32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.4 Exceptional 3 reviews - 258 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Economy Single Room, Non Smoking ![Economy Single Room, Non Smoking | In-room safe, desk, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/786592f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room, Non Smoking 10.0 Exceptional 3 reviews - 129 sq ft - Sleeps 1 - 1 Large Twin Bed ### View all photos for Standard Quadruple Room ![Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/25000000/24160000/24157700/24157612/db8ed85a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room 10.0 Exceptional 7 reviews - Garden view - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Twin Bunk Bed ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Basecamp.h24157612.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Basecamp.h24157612.Hotel-Information) ## About the neighborhood Located in Zermatt, Hotel Basecamp is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Explore all the area has to offer with mountain biking, hiking/biking trails, and mountain climbing. [Visit our Zermatt travel guide](https://www.expedia.com/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01860%2C7.75059&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UYgZjXgCTC2MZroM31KeBrZOmZI=) Riedstrasse 80, Zermatt, Valais, 3920 ### What's nearby - ![This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 miles - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 2 min walk \- 0.1 miles - ![Was in Zermatt for the new year... worth visiting this beautiful mountain ;).. let me know your feedback #WinterWonders #Zermatt](https://images.trvl-media.com/place/4300/80036185-825e-4ebc-9cfd-a391a5ee524e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi Ski Area 2 min walk \- 0.1 miles - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Furi - Riffelberg 2 min walk \- 0.1 miles - Kirchbrücke 2 min walk \- 0.1 miles ### Getting around - Zermatt Gornergratbahn Station 10 min walk - Sion (SIR) 75 min drive ### Restaurants - Brown Cow Pub 8 min walk - Restaurant du Pont 6 min walk - Old Zermatt 3 min walk - Parkhotel Beau Site 3 min walk - Whymper-Stube 6 min walk ## About this property ### Hotel Basecamp Hotel near Zermatt-Matterhorn Ski Paradise Consider a stay at Hotel Basecamp and take advantage of a free breakfast buffet, a garden, and a library. Active travelers can enjoy hiking/biking at this hotel. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Smoke-free premises, a front-desk safe, and luggage storage - Tour/ticket assistance - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel Basecamp have perks such as separate sitting areas, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with tubs or showers and free toiletries - 80-cm flat-screen TVs with cable channels - Wardrobes/closets, separate sitting areas, and cribs/infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 844 reviews $230 nightly $249 total Apr 1 - Apr 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 516 reviews $256 nightly $276 total Apr 23 - Apr 24 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/4b7b528b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ambassador Zermatt Zermatt - 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Spa - Pet friendly 10 Exceptional 223 reviews $399 nightly $425 total Apr 15 - Apr 16 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Attica Family Suite with Matterhorn View | Mountain view](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/51015aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 1,000 reviews $264 nightly $285 total Apr 15 - Apr 16 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/49d6722b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Matthiol Zermatt - Spa - Pet friendly - 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Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - Snack bar/deli ### Things to do - Hiking/biking trails - Library - Sauna - Ski passes - Ski storage ### Family friendly - Crib (surcharge) - Laundry facilities - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In the mountains - Picnic area ### Accessibility - No elevator ### More - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 80-cm flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Room service ### More - Desk - Heating - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: CHF 35 Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Late check-out subject to availability Late check-out fee: CHF 35 ### Special check-in instructions The front desk is open daily from 6:30 AM - 10:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot. ### Access methods Front desk (limited hours), key retrieval ### Pets Pets allowed for an extra charge of CHF 10 per pet, per day Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for CHF 10 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 10 per pet, per day - Early check-in fee: CHF 35 (subject to availability) - Late check-out fee: CHF 35 (subject to availability) - Crib (infant bed) fee: CHF 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Hotel Basecamp Zermatt Basecamp Zermatt Hotel Basecamp Hotel Hotel Basecamp Zermatt Hotel Basecamp Hotel Zermatt ## Frequently asked questions ### Is Hotel Basecamp pet-friendly? ### How much does it cost to stay at Hotel Basecamp? ### How much is parking? ### What time is check-in at Hotel Basecamp? ### What time is check-out at Hotel Basecamp? ### Where is Hotel Basecamp located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Basecamp Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 276 8 - Good 46 6 - Okay 10 4 - Poor 1 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### Scott Dec 22, 2025 Nice lodge, good food, good service, good location. Would stay there again. ##### Scott Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Sebastian Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service, really nice rooms ##### Sebastian Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Markus Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in convenient location with nice breakfast and small, comfortable afternoon bar. Fantastic, very helpful staff. Super view from our room (balcony view, top floor). ##### Markus Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### David Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities From start to finish the experience at Basecamp was amazing. Prior to arrival the staff were great at recommending and booking restaurants and snowboard hire. During the stay they were also fantastic, the brekky was great and the mountain view rooms were really well sized to settle in for 5 days. Location was a short walk everywhere and we thoroughly recommend ##### David Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Fredrik Nov 14, 2025 Liked: Cleanliness, staff & service, amenities Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay. ##### Fredrik Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Gang Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, incredible view from balcony ##### Gang Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### VON Dec 22, 2025 Liked: Cleanliness, property conditions & facilities Beautiful view of the Matterhorn from our balcony. We loved the vibe of our hotel room ##### VON Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Barbara Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return. ![Neat wall in the room above the sitting area. ](https://a.travel-assets.com/ugc/hotel-reviews/ecc09f7a-9715-45c8-9eb3-3ab46a6c54ef-1764491667501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Barbara Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### kelly Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities View of the Matterhorn from our room, comfy bed, clean and quiet. ##### kelly Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Sujata Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent rooms , good breakfast ##### Sujata Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Kristin Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One on the best boutique hotels I've booked! Beautiful view of the Matterhorn and close to everything in Zermatt. Rooms are individually decorated and each have their own story. Truly unique experience and I would stay here again! ##### Kristin Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Scott Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was well appointed and in nicely located. Staff was very pleasant, casual, and helpful. Accommodations were clean, modern, and 'natural'. ##### Scott Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Steve Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was spacious and clean. Our deck was excellent…very large. ##### Steve Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Leane Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice room and friendly staff ##### Leane Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Brad Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff are awesome great location well laid out ##### Brad Stayed 5 nights in Feb 2025 Verified ### 10/10 Excellent #### Kelli Dec 25, 2024 Liked: Amenities Staff was wonderful, room were spacious and clean. Great location to town and skiing! ##### Kelli Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Qian Hui Jun 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious room (Half dome) with most of the basics provided. Breakfast was decent with friendly staff. Highly recommended! ##### Qian Hui Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Peter Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself is beautiful, very clean, spacious rooms. The staff are also very friendly and helpful. Great overall experience. ##### Peter Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Danielle Feb 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities I had an excellent stay at Hotel Base Camp in Zermatt. The hotel is a short uphill walk from downtown and conveniently located between the ski funicular and the town center. Check-in was easy, and the staff were friendly, helpful, and welcoming. They host a small après gathering around 4 p.m. with cake and light refreshments, which was a lovely and worthwhile touch. The rooms are thoughtfully laid out with functional spaces for hanging coats and storing boots after a day outdoors, plus additional well-organized storage. The décor is exactly my style—outdoor recreation meets Alpine meets modern—with a cozy, comfortable feel. I slept very well. While the rooms are fairly close together, almost B&B-style, noise was minimal even with other guests on the same floor. Breakfast was superb. The baked goods, especially the croissants, were some of the best I’ve ever had, along with an excellent selection of meats and cheeses. I stuck with the European breakfast, though the staff happily prepared omelets and pancakes for others. The common areas are warm and inviting, with a communal table, a multilingual bookshelf, and a fireplace that’s perfect for relaxing after skiing. Overall, Hotel Base Camp combines the charm of a bed-and-breakfast with the functionality of a hotel designed for people who love the outdoors. ##### Danielle Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Barbara Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again! ##### Barbara Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### Walter May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean well tended property. Staff was very friendly and helpful. Beautiful view of the Matterhorn from our private veranda. ##### Walter Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Natalia Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities I 100% recommend this hotel. Starting by the room, it was modern (nice tv, iphone and usb plugs, new shower) looking new, with a cozy alpine decor, comfy bed and it was pristine clean! The staff was incredible to me, so kind, sweet and helpful. They helped me with everything I needed (information, help with ski rental, called a taxi, remembered how I like my coffee), I am so thankful for everything and so glad I chose this place for my stay. Breakfast had fresh options. Also, I enjoyed the location, literally 7 min walk to the center of centre, 10 min walk from central station and sunnegga station, but still it was in a quiet place, felt very safe and peaceful. Amazing place for a much better price than some of the resorts around. I f/when I go back to Zermatt I’ll be choosing Basecamp again. Thank you everyone! ![Balcony! ](https://a.travel-assets.com/ugc/hotel-reviews/df04ec2a-080a-4f0b-9c42-1c0f4ef89fcb-1764712039888.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![My bed was very very comfortable, good quality pillow and duvet](https://a.travel-assets.com/ugc/hotel-reviews/6336e993-c920-494a-b7d9-5cc4e8456f83-1764712040194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fresh options. I preffer a lighter breakfast, but they covered well all the essentials (there were eggs, sausages, cereal, etc) ](https://a.travel-assets.com/ugc/hotel-reviews/1975de98-db51-4eeb-8816-2520a7fa3909-1764712039827.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalia Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Christopher Mar 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BaseCamp is our everything for zermatt We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips! ##### Christopher Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Tyler Apr 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We really enjoyed our stay. Hotel staff were very welcoming and helpful. The room was modern and nice and the lounge and breakfast area were great. ##### Tyler Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### Rebecca May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location. Staff was amazing! Views incredible. The website was representative of what we had. 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