Hotel Basecamp

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In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Hotel Basecamp

Hotel Basecamp

3 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Bar
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Riedstrasse 80, Zermatt, Valais, 3920

Explore the area

  • Popular LocationZermatt–Sunnegga Funicular8 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk
  • Popular LocationSunnegga Ski Resort28 min walk
  • AirportSion (SIR)75 min drive

Choose dates to view prices

About this area

Zermatt

Located in Zermatt, Hotel Basecamp is in the mountains. Travelers looking for local activities can try Matterhorn Ski Paradise and Zermatt-Furi Gondola, while those looking to experience a bit of culture can stop by Matterhorn Museum. Explore all the area has to offer with mountain biking, rock climbing, and hiking/biking trails. Guests appreciate the hotel's quiet location.

What's nearby

  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 28 min walk
  • Riffelberg Express Gondola - 40 min walk
  • Matterhorn Express II Cable Car - 43 min walk

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • Restaurant Schäferstube — 2 min walk
  • Old Zermatt — 3 min walk
  • Restaurant Spycher — 3 min walk
  • Max Julen — 4 min walk
  • Z'ART — 4 min walk

About this property

Hotel Basecamp

3-star hotel, walk to Matterhorn Ski Paradise
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite. All 27 rooms offer free WiFi, sitting areas, and flat-screen TVs with cable channels. Other amenities available to guests include room service, free bottled water, and hair dryers.
Hotel Basecamp offers 27 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 80-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 bar
  • Room service available

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Garden
  • Picnic area

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.0 per person, per night for adults; CHF 1.5 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 58 out of 79 reviews
5 - Excellent 73%
Rating 4 - Good. 17 out of 79 reviews
4 - Good 22%
Rating 3 - Okay. 3 out of 79 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 79 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 79 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Huge room with a balcony and view of the Matterhorn. Good location and friendly staff.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a unique theme - seems to be for outdoorsy folks and backpackers
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is great, pretty clean, big room and a beautiful view of the Matterhorn, only thing that was a little unconfortable was the shower, we are almost 6 foot and got the attic shaped room in the last floor so the roof is inclined and and shower is not that comfortable for tall people
Stayed 3 nights in Dec 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Breakfast was typical Swiss which had great bread and cheese. Room was clean. Could have used a tea kettle in room to make tea or coffee at night.
Stayed 2 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, simple and reasonably priced (by Swiss standards) little hotel. Very nice European breakfast, friendly staff and decent furnishings. 10 minute walk to skiing or to town.
Stayed 2 nights in Feb 2020