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“Very helpful staff members”

“渡假村可讓人放鬆，機場到飯店有接駁車一人600p 可參加自費活動 餐點有自助及單點”

“房間真的很不優，有霉味，蟑螂，通知人員也沒作為，經理還躲著⋯ 感覺真的很差”

“Close to places to shop and find good food. Staff is nice and very helpful. Clean rooms On our first stay we have to transfer to a different room 3X, first the air conditioning unit had a lot of water leak. The next was, the towel rack fell and the 3rd the room needed to be fumigated for pest control. Hot water control is not right. ,”

“The room was very good—clean, comfortable bedding, and spacious enough. A refrigerator would’ve been a nice touch, but it wasn’t essential. Shower pressure and temperature control were excellent. The hotel handled a 6:00 AM power outage impressively, switching to diesel backup within 5 minutes and later to solar. WiFi was fast enough for most needs. Staff were outstanding—friendly, helpful, and professional throughout. Excellent location near the best restaurants in Legazpi. The in-house……

“The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the……

“Location is pretty good，but no window ”

“Awesome accommodation”

“During our stay, the region was hit by a 5.4 scale earthquake at around 10PM. All employees and guests were evacuated outside in the pool area. After sometime, we were allowed to go back to our room. The following morning, we were checking out and I requested for a late checkout of 2:00 PM. I said because of the earthquake, we had to adjust our sleeping hour as. I was denied because the admitting employee said they have incoming guess. But, for 500 pesos an hour, they could extend their he……

“整體環境不錯，觀賞日落最佳地點”

“Very friendly and attentive staff! Clean room”

“The location is great but the attitude of the security personnel is horrible! We are well educated people to be treated that way he show his bad attitude! It’s so unprofessional and the vibes as a security personnel is not helping hospitality and management business at all! The properties is good but no essential toiletries!”

“Room was spacious however, it was dusty and has a musty smell. Not well maintained. Wifi is just in public areas. Staff are helpful and the restaurants served good food. ”

“Great stay! The hotel is clean and the staff are excellent. Having a complimentary airport shuttle was a huge plus. The only downside was the shower pressure—it was a bit too aggressive for me—but otherwise, everything was perfect. I would definitely stay here again.”

“The rooms were tired last year, and no improvement this year. Went 2 days without replacing towels, emptying bins even though the room information advised this was daily, and had no door hanger to request services. Upon further query, they don't provide daily service unless asked. First set of bedding had holes, the bed wasn't particularly comfortable and the room was noisy throughout the night. We thought the daily breakfast was better than the weekend buffet - just don't ask for toast,……