“The room was in no position to be let out. The tv was not working. The locker was not working. It’s a booking for 3 people and they just had 2 towels in the room. After multiple requests they bring just one towel. The lack of attention to details is appalling.
This is not what is expected of the Taj. clearly people are not doing their job including the manager whose job it is to ensure everything is in order.”
“Good stay. Just one night, but the service and the hospitality was amazing. Friendly staff. Food quality was excellent!
The only drawback was the chanting outside on a loud sound system which was going on from 5am onwards. Hard to sleep in.
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“It was good.The airport pickup was prompt and the driver was smart.The front desk manager was equally polite friendly and finished off the formalise quickly and guided us to our room which was clean and tidy.Bathrooms were good and well maintained with all the bath accessories.Room service was good and food served was tasty and good ”
“Nice and very clean room. Hotel Manager Tiwari was extremely helpful all throughout our stay. He arranged for our pickup from Amritsar airport, which went very smoothly. We felt welcomed and had a very comfortable stay.”
“Stayed here for 2 nights with family of 8 people. Excellent location, just 5min walk to The Golden Temple (since it was so close, have to use the small auto for last leg of journey). Excellent rooms with AC and clean bathrooms. Has lift, so easier for parents. Excellent breakfast too, prepated fresh and sent to room. Also the staff here is so very helpful - that was the highlight of the property and they made our stay truly comfortable. They were always ready to give the best service and also……