Passed by during the trip, quiet hotel, comfortable, breakfast was okay
Chunyuan
2023 年 12 月入住 1 晚
8/10 还可以
Ian
与家人出行
2024 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant!
Ian
2024 年 5 月入住 1 晚
6/10 一般
Randi
与家人出行
2024 年 5 月 11 日
满意:住宿条件和设施,员工和服务
The bathroom was dirty - yellowing all over the wall behind the toilet and next to the sink. The shower curtain was stained and filthy. It was wrapped nicely around the handle in the shower when entering so it was hidden until the shower was used. It was exceptionally gross to find orange and brown funk all over the bottom of the curtain before my morning shower. The property itself was nice, but the bathroom was maintained poorly. The problems were extremely noticeable and ignored by hotel staff for the simple fact that they had a lot of availability the night we stayed and put us in that room.
Randi
2024 年 5 月入住 1 晚
10/10 超赞
Zekai
2024 年 5 月 5 日
满意:住宿条件和设施
Good hotel
Zekai
2024 年 5 月入住 1 晚
8/10 还可以
Todd
2024 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Todd
2024 年 4 月入住 2 晚
10/10 超赞
Kevin
2024 年 5 月 4 日
Kevin
2024 年 5 月入住 1 晚
4/10 很差
James,Harrison
与配偶出行
2024 年 4 月 25 日
A dog barking incessantly in the next room for over an hour and the front desk was helpless to do anything about it
James
2024 年 4 月入住 1 晚
8/10 还可以
Daniel
2024 年 4 月 10 日
Daniel
2024 年 3 月入住 2 晚
4/10 很差
Carleigh
与家人出行
2024 年 3 月 28 日
We have stayed at many Hilton properties. We arrived for our 3 night stay and found that floor was not vacuumed. There were crumbs and a little purple train toy around the bed and the curtains were torn. The bathroom had signs of attempts to cover mildewed grout. We decide that those were not things that would affect our stay and we had appointments to get to at University of Michigan. The next day we attempted to shower and found no water. We called the front desk and were told they were working on the hot water tank. We had no water most of that day in our room. We attempted to contact the manager and was told he had left for the day and tried again the next morning to be told he was not in yet 9:20 am) we returned for our day of college touring at 4:45 and were told he had already left. The cleanliness and facilites use at other Hiltons has never been a problem - not the case for this Ann Arbor hotel. I have emailed and left messages for management and as out our check out - still no follow up. I was a loyal Hilton customer for that will be rethinking staying with them again.
Carleigh
2024 年 3 月入住 3 晚
10/10 超赞
Catherine
2024 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room I stayed in was HUGE. My business was at the University of Michigan, which was a quick ten-minute drive away. Breakfast was varied and convenient. Appreciated the free parking. Front desk attendant was cordial, helpful and had a great sense of humor.