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Entire condo

8th-floor condo with mountain view, pools, hot tubs, saunas, & gym

Condo with kitchen, near Sugar Mountain Resort

Photo gallery for 8th-floor condo with mountain view, pools, hot tubs, saunas, & gym

Lobby
Indoor pool, a heated pool
Fridge, microwave, oven, stovetop
Dining
Interior
Citadel 3728 welcomes you to a beautifully updated, eighth-floor condo with an indoor and outdoor pool, hot tub, fitness center, sauna rooms and steam rooms. Enjoy live bands in the evenings or relax by the cozy gas fireplace after a day on the mountain.

Reviews

9.6 out of 10
Exceptional

Entire condo

2 bedrooms2 bathroomsSleeps 6963 sq ft

Popular amenities

  • Air conditioning
  • Parking available
  • Dryer
  • Pool
  • Washer
  • Gym

Add dates for prices

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

8th-floor condo with mountain view, pools, hot tubs, saunas, & gym

Citadel 3728

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

From the gorgeous mountain view to the on-site amenities including indoor and outdoor pools, a hot tub, a fitness center, sauna rooms, steam rooms, 24-hour front desk service, 24-hour security, locker rooms, and showers, this beautifully updated, eighth-floor condo at the Citadel of Sugar Top is the perfect choice for an all-season alpine adventure. In the winter, you’ll love the proximity to the ski slopes, and in the summer, miles of hiking and mountain biking trails await. Additional perks include dances with live bands, Bingo, and cards and games in the card room.

The condo's cozy gas fireplace welcomes you home after a day on the mountain, and the convenient washer/dryer makes it easy to refresh the day’s clothes. The chef will love the full, well-equipped kitchen, and everyone can dine together around the table. A private balcony beckons you for coffee or cocktails. Entertainment options include free WiFi and cable TV.

Things to Know
Check-in time: 4:00 p.m.
Check-out time: 10:00 a.m.
All guests shall abide by Vacasa’s good neighbor policy and shall not engage in illegal activity. Quiet hours are from 10 p.m. to 8 a.m.
No smoking is permitted anywhere on the premises.
This property is managed by Vacasa North Carolina LLC.

During any high peak time, renters have to park in the lower lots and be shuttled up to the top. Guests are allowed to load and unload at the building before parking in the lower lots if they prefer, especially during high peak times and holidays. Thanksgiving, Christmas, New Year’s, Fourth of July, Highland Games, Willy worm festival, Land of Oz. Parking up top is for owners or with approval from Sugar Top Resort. Sugar Top Resort makes these decisions based on the occupancy.

Parking notes: There is free parking available for 2 vehicles.
This rental is located on floor 7.

Security camera details: At the front of the building to watch traffic

Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!


Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.

Property amenities

Ski

  • Snowboarding nearby

Pool/Spa

  • Communal pool
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna

Internet

  • Available in the condo: Internet access

Parking and transportation

  • Car required
  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • TV with cable/satellite channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed
  • Note from host: Smoking is not permitted anywhere on the premises.

Location highlights

  • In the city center
  • In the mountains
  • Near a hospital

Things to do

  • Gym
  • Heated pool
  • Fishing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Unit size: 963 square feet

Similar properties

Interior
2-bedroom condo near Sugar Mountain Resort
  • Pool
  • Hot Tub
  • Kitchen
  • Free WiFi
9.6 out of 10, Exceptional, 51 reviews
2-bedroom condo near Sugar Mountain Resort

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Rules

For information about quiet hours, please refer to the listing description.

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted
Smoking is not permitted anywhere on the premises.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

We should mention

A car is required for transportation to and from this property

Property is also known as

114466

About the neighborhood

Map
Sugar Mountain, NC

What's nearby

  • Sugar Mountain Resort - 4 min walk - 0.3 miles
  • Hawksnest Tubing Park - 15 min drive - 8.2 miles
  • Beech Mountain Resort - 16 min drive - 7.6 miles
  • Grandfather Mountain - 17 min drive - 10.1 miles
  • Appalachian State University - 32 min drive - 17.2 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 92 min drive

Restaurants

  • ‪Town Tavern of Banner Elk - ‬13 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Banner Elk Cafe - ‬12 min drive
  • ‪Blink Elk Tap Room - ‬15 min drive
  • ‪Puerto Nuevo - ‬7 min drive

Frequently asked questions

Does 8th-floor condo with mountain view, pools, hot tubs, saunas, & gym have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

Is 8th-floor condo with mountain view, pools, hot tubs, saunas, & gym pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Onsite parking is available at the property.

What time is check-in at 8th-floor condo with mountain view, pools, hot tubs, saunas, & gym?

Check-in begins at 4:00 PM.

What time is check-out at 8th-floor condo with mountain view, pools, hot tubs, saunas, & gym?

Check-out is at 10:00 AM.

Where is 8th-floor condo with mountain view, pools, hot tubs, saunas, & gym located?

Located in the heart of Banner Elk, this condo building is 0.7 mi (1.1 km) from Sugar Mountain Resort and 2.9 mi (4.6 km) from Linville River. Sugar Creek Gem Mine and Grandfather Mountain State Park are also within 6 mi (10 km).

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8th-floor condo with mountain view, pools, hot tubs, saunas, & gym Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.4/10

Cleanliness

Reviews

6/10 Okay

Phil H.

Liked: Location, listing accuracy
Disliked: Cleanliness

Great Location but dirty

The view was beautiful. However the staff was not friendly except for the shuttle drivers. They were great. The condo was dirty. We had to rewash all the dishes and bedding. Human hair was on the pillow. They will not allow guests to park at the building so if the shuttle is not available you have to walk up a steep hill. It was also 18 degrees that night. The TV did not have any stations so we could not watch much. For the price it was ok but I will not stay there again.
Stayed 3 nights in Dec 2024
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Tom O.

Great experience

Excellent spacious and clean unit with an amazing view. Unit owner is very helpful, and quickly responsive to texts and emails. The Unit is very quiet. It was a great convenience to have a full-size washer and dryer inside the unit. Very nicely furnished and decorated. There were just two of us and we loved it. Nice full-size kitchen appliances, including a dishwasher. There is both a Keurig, and a regular brew coffee maker. The showers were roomy and very nice. Nice large-screen tvs in the living room and master bedroom, but no instructions as to how to use the remotes. We golfed at the nearby Sugar Mountain Resort golf course, which is a very nice and fairly inexpensive course, at least off-season. FYI: The “air conditioning“ consists of a Hisense portable fan cooling unit in each of the 2 bedrooms. It helps, but it is not air conditioning. However there are ceiling fans in every room and during the summer months, the outside air is still fairly cool. It is wonderful to have a king sized bed in one of the bedrooms. Just a note however that it is a very firm, hard mattress with no pillow-top to cushion your body. It affected the quality of our sleep. The floors are all vinyl planks, and no carpeting, except for a few non-slip throw rugs. Front desk and shuttle staff are very friendly and helpful. The hot tub was just okay and the gym is extremely small and limited. Shuttle- You must park in a lot just downhill from the building and shuttle back and forth. It is not as convenient as parking at the building, but it turned out to be no problem, and staff is quick to pick up at both the lot and the condo. We had a great stay and would come back to this unit.
Stayed 11 nights in Jul 2024
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

carolyn p.

Lovely View

Our stay was relaxing.. The condo was clean, just needs some dish towels and adequate silverware, not enough. The condo has been re-done or updated. We like that the condo didn't have carpet and the floor was spotless. The TV's are HUGE, a little too huge for the master bedroom but everyone is different on their TV size. Bathrooms are lovely with amazing shower heads, no tub just shower. There is a Bidet on the toilet if needed. The master bedroom w king mattress is wonderful, so comfy and relaxing. . Second bedroom has a great memory foam mattress. The bedrooms have nice blinds, but our daughters condo had black-out curtains. We are up at 6-6:30 every morning with the sun so it never mattered to us to have blackout curtains. The weather was perfect while we were there. We did not need any AC, There was a wonderful cool breeze. Great sleeping weather. You are up in the clouds so they come in and then it clears up. Really beautiful to watch the clouds come in and leave. You can see Grandfather Mountain right off the balcony, literally right in front of us. Our daughter had a condo on the other side and had a view of the ski resort. There is an in-door heated pool and hot tub on the property, but we never used it. There were kids in it a lot but that's normal for families. The pool stayed open quite late which is nice. We did like that they had shopping carts you can use as you come in building for taking your grocery bags to your condo, very helpful. Just remember to return the grocery carts for others to use. Luggage carts were nice to have on hand as we had a lot to take up. It's very quiet and peaceful up there on that mountain. I imagine during ski season it's quiet busy and maybe not as peaceful. We just happened to go at a slow time and so busy at all. Because it was a slow time and only had 1 car, we got to park at the top by the condos. During busy season there is parking below and shuttle to take you back and forth to your car. There is a Food Lion grocery store and Lowe's food not far away. Nice coffee shop, Italian restaurant, and Chinese restaurant beside the Food Lion. grocery store. There was some construction in one of the condos while we were there but very minor. There is a quiet time at the condos, but they did their work after that was over. All in all we will come back as the view is just amazing. We will get the same condo again.

10/10 Excellent

Michael G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family fun

Loved the property, will stay again!
Stayed 6 nights in May 2025
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Lynn M.

Banner Elk

The views from the balcony are amazing. The condo was clean and comfortable. We had everything we needed to enjoy our stay
Stayed 3 nights in Aug 2024
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Kevin B.

Unbeatable view

The mountaintop view was amazing, our side had a spectacular view of Grandfather Mountain. The drive down the mountain isn’t bad, and it’s close enough to the major attractions. The room itself is great. The only opportunities here are that the dryer is currently being vented into the room, but with the health risks that poses I’m sure that will be taken care of soon. Also, this whole Sugar Top property only allows parking next to the building during the week. On the weekend, you have to park in the lower lot next to the gatehouse and take a shuttle up to the property, which is not a big deal, only a short 1 minute drive and the shuttle drivers are VERY knowledgable about the area and can provide great suggestions. I’ve also never had to wait longer than a minute for the shuttle either way. Overall, this is a great property and room I’d recommend to anyone with the given caveats above.
Stayed 3 nights in Jun 2024
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Elmer H.

Fun trip

View was amazing. Staff very friendly and helpful with questions. Condo was clean and very comfortable

10/10 Excellent

matthew b.

Liked: Cleanliness, check-in, communication, listing accuracy

Great location and view

Location at first was hard to find but over all great stay
Stayed 3 nights in Feb 2024
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Ivy V.

Nice views

Home was nice, beautiful views from the balcony.
This review comes from a trusted partner site and has not been verified.

8/10 Good

Daniel K.

Cosy little corner of Sugar!

Wonderful experience overall. The condo was very cozy and comfortable. The indoor pool was a nice bonus too! The only criticism I have is that it could have been a bit cleaner and the shuttle to the lower lot (vs parking directly on site) was a little inconvenient.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Brian M.

As advertised

Old building but maintained nicely.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sheri M., Shallotte

Liked: Cleanliness, check-in, communication, location, listing accuracy

beautiful unit

The unit was very clean,very well stocked with everything you would need for cooking also cleaning. the decor is beautiful and the views breath taking.Indoor pool great,especialy for the kiddos. The pics doesnt do this unit justice, staff very friendly and helpful, Highly advise snow chains if going up in the snow! We went up for a quick ski trip and there was more snow than expected! Vasca was quick to notify us of the server weather change. I highly recommend this unit also Vascs
Stayed 2 nights in Jan 2024