Berlin Chalets

"Yes best pancakes"

"This was our second time staying there, and we were so excited, we actually loved the first experience. And honestly, the second experience started out great, but we had to deal with yapping dogs laid into the night and very early the next morning, and even though we were warned that we would be penalized if our dog was a nuisance, even though they knew that these dogs were being a major nuisance since they arrived and were causing us to leave early instead of staying longer they did nothing. It was a little upsetting, especially like I said for us getting a warning. The second time we came. When we had no problems with our dog the first time we literally stress our self out to be sure that she don’t bark like a crazy mad woman. I left exhausted and stressed out when I was there to get mentally and physically prepared for an ongoing camping experience…. Because nothing was really done about the situation and we literally suffered the entire time. We won’t go back in fear. It’ll happen again and nothing will be done. I guess only certain ones of us have to deal with our animals and make sure that they don’t bother other guests."

"A little more variety at breakfast and USB plugs in room. "

"The room was spacious and functional, but a bit dated. The bed was comfortable but not the pillows, way too soft when using just one and two thick if you try to use two to compensate. The walls are also paper thin! You can hear everything from every other room around you, and the hallway. If you are light sleeper make sure to ask to stay as far away from other guests as possible. Breakfast hours are way too limited for a hotel that size and downtown. We were 8 mins late and they didn’t even allow us to get coffee. Staff was okay, not friendly, but not rude either. They have this virtual check out through a screen that was pretty unique. I would go back if needed a place downtown, but only for the price and location."

"room was very clean and property well maintained"

"ROOM SMELLED OF URINE"

"Yes breakfast was good and room was nice"

"The no contact check with the app key was seamless. However, the person at the desk watched us come in and didn’t greet or anything. I thought that was odd, but maybe that’s the standard if you check in online (shoulder shrug) . On a high note, the room was very clean and fresh, breakfast the next morning was hot and plentiful and tasty. Overall, it was a good one night stay. "

"Breakfast was great. Lot of parking. I paid for my room through Expedia in advance of my stay. I was charge a small security deposit but for some reason the room was also charge to my Visa. These additional charges are pending and may be removed but wanted to note this here. Steve Bell hm 613-821-1737, cell 613-720-4037. "