“The room I had had no water pressure. It was right next to an elevator so you heard everybody before they got on and off. It was completely loud and noisy.”
“The rooms were extremely small. I requested a room that would accommodate my two children, but the room was not well suited for families. My children were unable to reach the soap dispensers, mirrors, and other amenities. There was also very little space, making it difficult to store our luggage and move around comfortably.
Additionally, the room had not been properly cleaned prior to our arrival. We found a pencil and other items on the floor that appeared to have been left behind by previous……
“Everything about our stay was accommodating. We needed extra towels, they provided it. We needed a rollout bed, it was there within minutes of us getting into our room. Staff was great, the rooms were clean, and the amenities were inviting! Overall great stay, great time!”
“The scenery is nice, but there were nuisance calls in the middle of the night, and then the front desk knocked on our door, waking us up, asking if we needed tissue. Didn't sleep well.”
“The room smelled musty and dirty. There was mold in the air vents in the bathroom. The shower was a trickle of water. And, we had an ocean front balcony that we couldn't use because it constantly smelled from cigarettes and marijuana. The pools and hot tubs looked disgusting. We never had room service even though it was requested during our five day stay.”