“The elevator was not working and according to staff had been out sometime. Thankfully our room was on the first floor but lots of people left disgruntled. Felt sorry for the girl at the desk but she was a rockstar dealing with unhappy people. Just thankful our room was on the first floor-we physically could not have gone up stairs.”
“My queen-sized bed was very comfortable and its pillows and sheets were extremely fresh and clean. The entire bathroom was spotless. I had zero issues with noise and I was only slightly perturbed for less than 3 minutes by a telltale skunky aroma from a nearby room. The front-desk staff was extremely personable and welcoming. The array of breakfast food was generous.”