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“I made a courtesy call to notify the hotel attendant that we would be having a late check-in. I was told that my room was going to be recorded as a "no-show" after expressing traffic delays had set us back more than usual. I have no idea why someone would state this to a patron that already prepaid the booked stay. That room should belong to me until the check-out time the very next day.”

“The guests are not well, some people are rude. ”

“一般”

“非常好”

“Very good ”