“Le personnel est très sympa et parle bien français mes les chambre ne sont pas très propre, l'isolation est inexistant on entend tous ce qui ce passe dans les chambre voisine les couloirs... Et les place de parking autour de l'hôtel sont introuvables mes l'hôtel a comme même de bon point la piscine, jacuzzi et activités”
“La piscina está muy bien para los peques y está muy cerca de la playa. El buffet tiene bastante variedad pero la calidad no es muy buena y se forman bastantes colas. No limpian la habitación durante la estancia, solo hacen la cama.”
“I arrived at the hotel around 8pm, and went right back out for dinner, when I come back I actually realized that I paid extra money to have a balcony, and I didn't had a balcony. And I spoke with the night clerk about the issue, he wanted to move me, but I didn't want to move after I used the room, and he said that at the check out he will make sure to put a note to refund me the extra payment I made for the balcony I haven't received. This morning went I went to check out the lady who did my ……
“Struttura non proprio attenta alle pulizie, colazione e cena buffet di qualità medio/bassa. Piatti del servizio buffet sempre sporchi e trovarne di puliti era veramente difficile.
Parcheggio occupato per tutto il periodo di soggiorno e parcheggiare nelle vicinanze era davvero difficile e stressante.”
“The rooms were large with a nice view. The hotel had a lot to offer. The pool was warm yet refreshing. Too bad it couldn’t stay open a bit later though, it was still light out until 9pm but the pool closed at 8pm.
The only downfall was the communication with the front desk staff during check in regarding the passes to the Port Aventura Park. Very disappointed that they didn’t explain this better. They were rushed to get us through the line so there was no/little communication.”