“Absolutely. I’ll make it strong, factual, and very clear, so it communicates just how unacceptable the experience was without sounding overly emotional.
Writing
The Worst Hotel Experience of Our Lives — Traveler Beware
This was, without question, the worst hotel experience we have ever had. From the moment we arrived, everything went wrong.
First, the manager claimed that we did not have a reservation, even though we had already paid and had all of the confirmation information. We showed him the……