8.2/10 Very Good! (1,005 reviews)
The property was not the problem. The problem was Expedia. I scheduled the stay on September 1st on my telephone 2 hours before arriving at the Hampton Inn only to discover that the date I accepted was not for the day I arrived. I mistakenly accepted the date on the screen not realizing that it was for September 9th. When I tried to check in, I was told that the hotel could not cancel the Expedia transaction. I called Expedia and was told I could not use the telephone transaction for my immediate stay. I, subsequently, had to pay immediately for the two-night hotel stay but called Expedia several times trying to cancel before September 9th date. I checked my bank account yesterday to discover I was charged for the stay on September 1st--my first night at Hampton Inn. Therefore, I am disputing the charge.
Reviewed on Sep 10, 2026