Crescent Lake Tours

Tub water was not hot enough. Room furnishings could gave been in better shape

What an unexpected delight! Tammy called me to let me know my room would be ready for me if i wanted to arrive earlier than the check in time. When i arrived, i was greeted by a sweet lady at the front desk. My room was so inviting with the fireplace on and jazz misic on the tv. The bed was sooooo comfortable! The toiletries in the bathroom were so nice! The brand they brought in is great! I loved the lotion so much i had to get some to take with me! Breakfast was also great! A simple but delicious continental breakfast with a spinach and cheese egg bite, yogurt with house made berry compote, treats from a local bakery, among other things. Each staff member i encountered was kind and intent on ensuring their guests felt welcomed and comfortable. The property is situated above the deschutes river and i enjoyed the view from the dining room. The last little treat was a dear that came to the lawn in front of my patio! Next time i come to Bend, I'm definitely coming back to this property!

The staff was friendly but a little slow in my opinion (could be a culture difference as we’re from the Bay Area). The rooms could definitely have been cleaner! Some of the available amenities were subpar; steam room, spa, dog relief areas. I liked that they are dog friendly but weren’t transparent about the additional pet fee of $40 per night along with the resort fee and nightly parking fee on a 3 night stay it was almost $300. Something to keep in mind when weighing options for economics. We didn’t eat at the restaurant but it stays busy and can cause parking issues around dinner time.