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"Property was under major reservation and we were not advised in advance. Food menus is limited."

"The staff was very hospitable and helpful. Very quiet location and easy access to the train station and bus stops. "

"Nothing"

"Good location but the hotel itself was a bit run down. The bedroom was basic and the tele wouldn’t work. Uncomfortable bed and the pillows like rocks. My bedroom 71 was located directly by an access door to the floor and was noisy up till midnight starting again at 5:00am. Extremely noisy in general with people shouting down corridors in the night. Not a very relaxing experience after a long drive and a busy next day."

"None all was fine"

"Great hotel"

"clean room, excellent staff, blind didn't fit widow so was awake with the sun at 04.30 but take away coffee did help as was needed "

"We never ate at the hotel it was less expensive elsewhere. Can’t complain except towels need to be renewed. Also hand soap would be nice. Room noisy in the morning because of traffic. Staff should greet customers coming in and out of hotel it’s part of your job!"

"The staff were so friendly, so helpful--ordering us a taxi, explaining about the Oxford Bus to Heathrow, etc. The concept of turning a prison into a hotel--wow! Our room was fabulous. The whole setting and what has been done with this enormous golden stone building is so imaginative and fun. Great location for walking/shopping in Oxford. Close to everything."