Florence Chalets

"My family stayed here for one night. The kids loved the pool and I loved the breakfast! Room was clean and had everything we needed for a good nights sleep. "

"As always The Wren was an exceptional place to stay. Welcoming to pups and the employees who Checked us in and checked us out were friendly and fun to chat with. There was one exception. As we were leaving we asked for a towel from the front desk. Our dog had jumped in the river and we wanted to dry him off a bit before we got in the car. It looked as though the employees were having a meeting. One man looked at us and said, we only have towels with urine on them. We were taken aback a little. I informed him that we had stayed there and paid the $35 pet fee. Your property doesn’t have towels at the desk? It was very off putting. We love The Wren we will stay there again but that guy was a jerk. To reiterate it was not any employee that checked us in or out. They were great! Whoever that other guy is during the morning huddle is not a good representation of your property. "

"Clean hotel with friendly staff. Close to airport and they provide transportation. "

"Nice breakfast. Beds comfortable and room clean. Staff courteous. "

"The fire alarm battery in the room was not changed and beeped all night until I removed the device and stuck it in my car & brought it to the office in the morning. There was blood drops on a wash cloth & towel in the room. The desk clerk was very busy on a phone call that appeared to be personal. I had verbal contact giving her my name and she verbally showed me the room but the rest of the personal interaction was her taking care of what ever matter was happening via phone. The floor in the room could have used a mopping. The price was affordable and we were just sleeping til early morning hours so it worked for the price. "

"Nice hotel"

"Staff went extra mile for me! Nice stay "

"Breakfast at end of property did not seem clean"

"I don't know why they have hot tub listed, we booked for that, it was closed for the season. That's should be mentioned. The heaters in the next room were so loud they made the windows rattle. Make sure you bring ear plugs. Room was clean, staff was pleasant, but didn't have the pool or hot tub open, so if you're booking for that or a light sleeper go somewhere else."