As with other reviewers, I can't say enough about how wonderful our stay was. My friend had never stayed in a VRBO before; she has now said she would never stay in a hotel again on trips like ours.Roberta got in touch with us shortly after booking -- which was about three mo in advance -- with some additional, detailed information, which also let us know that we were on her radar; sometimes I tend to stress about whether a reservation has actually gotten to the host. She promptly responded to questions we had in the interim. She contacted us again just before we arrived, to confirm what time we would like to check in, then met us in person. She has compiled a "house book" with everything from manual pages for using the washing machine to top recommendations for local gelaterias, which was incredibly helpful.The apartment itself was more spacious than we'd expected, with a complete kitchen, washer, dishwasher, coffeemaker, and had ample closet space, a lot of hangers and a large, collapsible clothes-drying rack. It is ideally located -- 5 min walk to Santa Croce and a supermarket; maybe 12-15 to the Duomo; about the same to Ponte Vecchio; 2 min to a street with a lot of small shops, restaurants, and a very good gelateria. Even though it is on a busy street, the windows face either over the courtyard or over a side street, so it was quiet; we had no trouble sleeping.If I'm ever lucky enough to make it back to Florence, this is where I'll stay. Grazie mille, Roberta!
