“My partner and I have stayed here a few times simply because it is the most affordable option for the area. However, our most recent stay was not pleasant. The female that checked me in was not personable at all and request to our a change card on file for our stay. I've never been asked to do that before! In addition, the shower in our room is literally bipolar!!! I'd adjust the temp to lukewarm, but it would suddenly go really cold and then really hot... multiple times during my shower! Also,……
“The property was so clean, cute and quaint. I had to message the owner and she called me right back. My family and I had a wonderful time on our little mini vacation.”
“Every person working at the Hotel would either say hello or if you had a question stop and talk to you.
We asked for more toilet paper, and the kindest cleaning staff went out of her way and had it in our room when we got back. The breakfast was top notch; the area was spotless at all times, and she was always helpful with a smile. Everyone was just truly genuine, and I would stay there again no question.
Note to the Hotel owners-please value all your staff that work at this location they……
“Complimentary check at 2 but be prepared to wait on weekends as it's very crowded during peak season. Food average for buffet. Lagoon and spa was a wonderful experience.”
“We were there for a wedding and had a 3:00 check in time. They did not have rooms ready for us and even though we were there ahead of numerous other people we had to wait for almost an hour to get into our room. By then it was 3:30… past check in time.
The front desk worker was very nice about it all and was trying her best but it was frustrating to wait that long… and to see others that came in after us all get their rooms before us.”
“Staff was very welcoming and polite, even in the late hours. Only giving 4 stars is the late checkout was not very long, and some of the breakfast amenities did not work (pancake machine)”