8.6/10 Excellent! (1,001 reviews)
Bad things first, we didn't get a room clean and replenish on first day - don't know why we had the door card out but it wasn't done, about three in the afternoon we had a knock on the door asking if we needed anything. Room heating was difficult to adjust we turned it off because it was too hot, obv we could have asked but didn't likewise turning lights on at arrival and shower controls - not enough info for us and it had faint engraving on controls that were hard to see. But we managed eventually. Very nice friendly staff, but a bit more info on the locality would have been helpful, for example we drove down to seafront and parked when there was a lift we could have walked to. We are both a bit elderly and not seasoned hotel stayers but we enjoyed the break and just pottering and a posh hotel experience.
Reviewed on Dec 4, 2025