Search and Rent Highlands Condos

"The sky view was lovely, especially seeing the sun rise."

"Nice bar and good food. Great staff!!!"

"Very clean and friendly staff. Kay at the front desk was very sweet and helpful! Great location if you are planning to be in the Financial District. I selected a room with a city view on Expedia, but it's a side view only because the One New York Plaza building is right in front of the hotel. They moved me to a room with a Water view, which was great and very appreciated, but there is still the building blocking the view, it's a side view as well. All in all, a very nice hotel. Beds were super comfy! "

"The room was a good size with a nice bathroom - all very clean and comfortable. The breakfast was good but the restaurant is fairly small and so it can get very busy. Staff were very helpful and made me feel very welcome. The only slight issue was with the lift - it’s a fairly busy hotel with 40+ floors and just 3 lifts. This did mean a fair amount of waiting on lifts but I guess it can’t be helped given the size of the building. All in all - a good stay. Would recommend."

"Nice place If looking for the perfect location for tourist."

"Loved my stay! The coffee shop, rooftop bar, club, all the amenities were wonderful. Hotel was beautiful, I went with the higher floor and did not regret it. Would book again and again."

"The rooms were nice, but the experience was ruined by the elevators not working and the staff didn’t seem to care at all. I would never stay there again."

"When we checked in, we were informed that we had extra rooms due to staff incorrectly extending our stay by adding new reservations verses just changing it. Never received emails for extra rooms. That meant we had extra charges on our CC. Took a bit to get it corrected but finally was. The biggest problem was that we got stuck in an elevator on the 15 floor on the way to the roof top bar. The alarm and call button did not work. Banged on the elevator door and no one heard us. Finally called 911. The door to the service side finally opened. The manager of the bar stated she was afraid someone was stuck since it hasn’t moved in awhile but hadn’t done anything about it. She also mentioned that the elevator gets overloaded when to many people on different floors push buttons at the same time. We went to sit to calm down and the waitress at the bar and our waitress told us it happens all the time. By the time we walked down the stairs to the lobby, there was a technician looking at another elevator that was also stuck on the 15th floor. The next morning we switched to a different hotel. We would have stayed since we were just on the 4th floor, but when you come down the stairs you exit to straight out side not the lobby. You also couldn’t enter the stairs from the lobby. You only could from outside which was locked. They refunded several fees and charges and did not charges us to check out early. "

"great stay- spotless room- fantastic breakfast and workout room/pool areas well taken care of!!"