Find all hotels by Highgate Independent in Hudson, MA from $232

"Great hotel and the staff is always helpful!"

"Very good experience"

"Only think is the parking payment "

"Dear Mr. Patel, I am writing to share feedback regarding my recent stay at the Bedord Plaza Hotel. This was my first time staying there. I have previsoulsy stayed at Patel hotels throughtout the country; and often seek them out as from most of my experience is that they are family run and show pride in ownership. While the location was perfect for a visit to Mintue Man Park; I felt it was important to bring to your attention several aspects of my stay that did not meet reasonable expectations. My goal in sharing this is to assist your team in improving the guest experience. Housekeeping & Cleanliness: Upon arrival, the room was OK; but their was some litter on the floor. It appears to have not been fully cleaned with stains on pieces of furniture. The air conditioner was not working; buttons did not work, and I had to unplug it. The morning breakfast did not have staples such as orange jucie or apple juice or even water to drink. Ther was an overall 'messiness' to the facility. I understand that unexpected issues can arise, but I felt these incidents reflected a need for updated equipment and improved housekeeping checks and overall management of this hotel. I believe in your hotel's potential, and I hope this constructive feedback helps in refining your service standards. Basically would I stay here aagain?; and as of now the answer is no. I hope you will make improvements for future geusts."

"Great location walking distance to Harvard."

"The common areas are inviting and spacious, well maintained also.breakfast offerings were food and kept clean annd orderly. Our room was very nice. We left behind an item after checking out, front desk was very helpful, housekeeping staff that we encountered upon returning to the room (15 min after checkout) was rude and unhelpful."

"Excellent clean and friendly home away from home Best Hotel o n years I've stayed at"

"Great location -- could easily walk to all the local Cambridge places we were going to! Very close to the Harvard outdoor sports complexes (which was why we're visiting--a men's lax game)! The staff was all very helpful, kind, and super prompt with all requests! Zero complaints. Will absolutely stay here when visiting again."

"Clean room, decent pool, good breakfast and front desk staff "