8.8/10 Excellent! (1,332 reviews)
My fiance and I were very excited to stay at this hotel. As gold members, we were promised a bottle of wine and a corner window room. It took a while to check in and the front desk person said our initial room was booked. The new room was dirty with old soap bars and trash still in the bathroom. Our bottle of wine was nowhere to be found. In addition, I left my glasses in the bathroom and returned home before realizing. We called to ask if they were found and we were told they would look and call back. No call back and if the glasses were found, we’d have to pick them up or pay for shipping. Not worth the money or trouble of staying. Felt disappointed. An Air BnB would’ve been more accommodating.
Reviewed on Jul 16, 2025