Kilen Gallery Tours

The sink continuously backed up and the toilet seat was unclean. The towels were also thin and scratchy. Staff was pleasant and helpful.

Wonderful place to stay in the city. Recomended for sure !!!

1. Hotel itself was charming, especially the bar and dining area. Breakfast was great. 2. Our room was small, not furnished for us to unpack our suitcases, so we had to pull them out every day to get our clothes; the closet was dark and inconvenient. 3. The room had no ventilation, and the small refrigerator contributed to the heat. When we opened the windows to cool down, the noise outside was too loud. Upon request, the staff did provide a desk fan, which helped. 4. It was Summer, so the sun was up most of the night. Again, the staff provided darkening curtains upon our request, but why did we have to ask? 5. The bathroom had minimal shelving, so we moved the luggage rack into the bathroom to place our toiletries. And the bathtub had no non-slip mat or safety bars for us seniors. I shared my concerns when we checked out with the hope some of these issues will be corrected for the next guests.