“The location is exceptional, situated in close proximity to Paddington station. However, I was unaware that every underground pass causes the entire room to vibrate. It is possible that this is due to my room being situated on the ground floor. Additionally, my room is conveniently located near a coffee machine. Even when guests check in at 1:00 AM, the reception staff remains remarkably friendly and provides directions to the coffee machine. Furthermore, I am able to hear all conversations……
“The location is good.
However this is an old hotel, most of the lifts are out of service for my entire trip (8 days), and I was even trapped in the lift for few mins.
Besides, the housekeeper is impolite and he felt annoyed when my husband requested for the wrong item. ”
“Really lovely hotel in a great location close to Kings Road and with access to transport links to the city centre. The room was fantastic with a really comfortable bed and lovely bathroom. The balcony with marina view was an added bonus. Lovely breakfast.
Staff were all friendly and helpful from check in to check out. Would highly recommend this hotel and would definitely look to stay again.”