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Aparthotel

Lanai Riverside Apartments

Property class: 4.5

Choose dates to view prices

Take advantage of a terrace, a garden, and dry cleaning/laundry services at Lanai Riverside Apartments. For some rest and relaxation, visit the sauna. The on-site restaurant, Tropical Phoenix Garden, offers lunch and dinner. In addition to a gym and a conference center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a sectional sofa, a coffee table, a TV, and a potted plant.

Apartment, 1 Bedroom

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, bedside lamps, a glass side table, and framed artwork on the wall.

Apartment, 2 Bedrooms

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Apartment, 3 Bedrooms

A modern living room with brown leather sofas, a wooden coffee table, and a kitchen in the background.

Apartment, 3 Bedrooms

  • 1701 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

View all photos for One Bedroom Apartment

A bedroom with a bed, a bedside table, a potted plant, a painting, and a wardrobe.

One Bedroom Apartment

  • 1291 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi
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About the neighborhood

Located on the waterfront, Lanai Riverside Apartments is in City Centre neighborhood and is connected to a shopping center. Artspace Mackay and Greenmount Homestead are cultural highlights, and some of the area's activities can be experienced at Mackay Leisure Centre and Mackay Marina Village & Shipyard. Bluewater Lagoon and Ken Burgess Orchid House are also worth visiting. Visit our Mackay travel guide
View more Aparthotels in Mackay
Map
20 River Street, Mackay, QLD, 4740

What's nearby

  • A swimming pool surrounded by palm trees and modern buildings.
    Bluewater Lagoon
    2 min walk - 0.1 miles
  • Caneland Central
    2 min walk - 0.1 miles
  • Jubilee Park
    8 min walk - 0.5 miles
  • Artspace Mackay
    8 min walk - 0.5 miles
  • Mackay Enertainment and Convention Centre
    10 min walk - 0.6 miles

Getting around

  • Mackay Station
    10 min drive
  • Mackay, QLD (MKY)
    12 min drive

Restaurants

  • McDonald's
    19 min walk
  • KFC
    7 min walk
  • Red Rooster
    8 min walk
  • The Coffee Club Canelands Café
    7 min walk
  • Mojos
    8 min walk

About this property

Lanai Riverside Apartments

  • Luxury aparthotel located in City Centre
  • You can look forward to a terrace, a garden, and dry cleaning/laundry services at Lanai Riverside Apartments. For some rest and relaxation, visit the sauna. The on-site restaurant, Tropical Phoenix Garden, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a conference center.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking and extended parking
    • Express check-out, express check-in, and 1 meeting room
    • Barbecue grills, luggage storage, and tour/ticket assistance
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms are individually furnished, and include comforts such as furnished balconies and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 48-inch LCD TVs with digital channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Aug 30 - Aug 31
Total with taxes and fees
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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Crib: AUD 15 per night

Restaurants on site

  • Lets Do Greek
  • Marque Bar & Grill
  • Tropical Phoenix Garden

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference center (172 square feet of space)
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near the airport
  • On the boardwalk/promenade
  • On the riverwalk
  • On the waterfront

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 11 floors
  • 36 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 2009
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Frequently asked questions

Does Lanai Riverside Apartments have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Lanai Riverside Apartments?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Lanai Riverside Apartments on Aug 28, 2026 start from $188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lanai Riverside Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Lanai Riverside Apartments?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Lanai Riverside Apartments?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Lanai Riverside Apartments located?

Located in City Centre, this luxury aparthotel is within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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