8/10 Very Good! (2,764 reviews)
The staff was fantastic. Kind, helpful and courteous.
The room was ok. Very dated, rusting bathtub and tape holding the curtains together. Wallpaper is visibly peeling from the walls.
The bed was comfortable.
The entire lobby was absolutely freezing! What could have been a wonderful socializing area was unused due to the cold. I saw people with full winter jackets on at breakfast.
Most ice machines didn’t work on the floors.
The sauna would not heat up, I tried for 20 minutes.
I did ask for a refund after ordering a yogurt breakfast. $14 for a teeny bit of cut fruit tossed in a to go box with an expired store-bought yogurt. Per the website I had partially booked this room due to needing a buffet breakfast as we were in for a sports competition.
Reviewed on Feb 2, 2026