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Hotel Colonial

3.0 star property
Hotel Colonial captures Mexico's essence with its warm hospitality, modern comforts, and an on-site buffet restaurant serving authentic local flavors

Choose dates to view prices

Travelers experience genuine Mexican warmth at Hotel Colonial. Enjoy the buffet at El Colonial, relax by the outdoor pool and garden, and stay connected with free in-room WiFi. The attentive staff consistently impresses.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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About this property

Hotel Colonial

  • Hotel remodeled in 2024 and located near Parque Santa Lucía
  • Located close to Jose Peon Contreras Theater and The Rectory Jesus Third Order, Hotel Colonial provides a rooftop terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at El Colonial, the on-site buffet restaurant. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and luggage storage
    • A TV in the lobby, a porter/bellhop, and coffee/tea in the lobby
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 73 individually decorated rooms feature comforts such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • HDTVs with cable channels
    • Daily housekeeping, desks, and phones

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 230 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for 20% of the total amount for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9 AM to 10 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Hotel Colonial have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–10 PM.

How much does it cost to stay at Hotel Colonial?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Colonial on May 28, 2026 start from $48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Colonial pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Colonial?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Colonial?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Colonial located?

Located in Mérida Centro, this hotel is steps from Jose Peon Contreras Theater, The Rectory Jesus Third Order, and Parque Santa Lucía. Municipal Palace of Merida and Plaza Grande are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 219 out of 635 reviews
Rating 8 - Good. 243 out of 635 reviews
Rating 6 - Okay. 111 out of 635 reviews
Rating 4 - Poor. 36 out of 635 reviews
Rating 2 - Terrible. 26 out of 635 reviews

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexican-owned, the equal of any western chain hotel. Very clean, very well-maintained, everything always works or it gets fixed immediately 24/7.Very friendly and helpful staff, quite a few speak English. Their breakfast buffet is wonderful and well-attended by locals, always a good sign!
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Dinalee

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and rooms were clean. Great stay!!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Staff super friendly. Free parking 3 blocks away. Air conditioning very good. Nice little pool. Hotel loans towels.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im no try the food in the restaurant
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully booked when I arrived but I understand why! Convenient location, reasonable rates and excellent service .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

rosa a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, the service was excellent
Stayed 10 nights in Dec 2024
Verified

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities
Great locatio, great staff. Hotel under renovation, constuction
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were passing through Merida on our way to Mexico City and this hotel was perfect for our needs. It is an older property, but has everything, and we slept well. Great service too.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Maarten

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a shoebox with a window with a wall within 3 meter. The pool was very small and parking was 4 blocks away. We skipped the second night.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Under construction

Stayed a number of nights. Hotel is renovating. The noise during the day borders on intolerable. I work in hotel rooms and I could not here (or hear!). Although wi-fi can hit 200 +mps many rooms cant't and often a high latency rate: but what is the point if someone is jackhammering below you. Once the renovation is done I'm sure it will be great to stay again. Renovated rooms are really nice
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Far too noisy unless you are a clubber everynight.

This hotel has a great location. Unfortunately that location in the historical centre is also very noisy. On the same block there is a nightclub that plays thumping music till at least 2am if not later every day. Also car traffic on the stone laid roads is noisy even with me staying on the 4th floor. My room was exposed on 2 sides and I suspect the night club problem would be in the whole hotel except for those lower down facing the road. Rooms were clean. TV was modern where you can sign in your own Netflix, Youtube or Prime TV. A/C had only one setting, very cold and was fairly noisy for a split unit device.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Lydia

Liked: Cleanliness
Great breakfast buffet
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dinalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff very courteous and friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Maria de la Paz

Staff and room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to downtown, so many dinning optios!
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic room, quiet and comfortable. Close to the square and lots of interesting places.
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Pamela

I loved it and booked another night on the spot! Clean, comfy and cozy! Access to a microwave should be for everyone. Alexandria said no microwave but when the gentlemen came in who work there, they gladly microwaved my leftovers.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, central to everything, AC, staff was great and the upstairs terrace was nice. And affordable.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Priscilla

Liked: Staff & service, property conditions & facilities
We liked the location. Walking distance to the Plaza, Cathedral, Mercado, etc. Friendly staff.
Stayed 1 night in Jun 2022
Verified

8/10 Good

María Elisa Victoriana

Liked: Cleanliness, property conditions & facilities, room comfort
..
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Dennise

Liked: Staff & service, property conditions & facilities
Love how it was
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was quite helpful for a non Spanish speaker.
Stayed 6 nights in Oct 2022