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Duomo Hermes Relais

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Deluxe Room | Premium bedding, down comforters, minibar, in-room safe
Reception
Comfort Quadruple Room | Bathroom | Designer toiletries, hair dryer, towels, soap
Comfort Quadruple Room | Premium bedding, down comforters, minibar, in-room safe
Comfort Quadruple Room | Premium bedding, down comforters, minibar, in-room safe
Reviews
9.0

Wonderful

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is $114
$132 total
includes taxes & fees
Jun 11 - Jun 12

Explore the area

Map
305 Via Duomo, Naples, 80133
  • Popular LocationPort of Naples11 min walk
  • Popular LocationVia Toledo18 min walk
  • Popular LocationMolo Beverello Port20 min walk
  • AirportNaples (NAP-Naples Intl.)32 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The manager was great! Gave us a guide of what to do in naples and some restaurant recs. The service was nice and I enjo...
Ben
May 23, 2024
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Room options

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Designer toiletries
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down comforters, minibar, in-room safe

Classic Single Room

9.1/10 Wonderful

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Designer toiletries
  • 107 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

10/10 Exceptional

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Designer toiletries
Jetted bathtub
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

10/10 Exceptional

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Designer toiletries
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Designer toiletries
  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, minibar, in-room safe

Classic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Designer toiletries
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Naples

Duomo Hermes Relais is located in Naples City Centre, a neighborhood in Naples. Naples National Archaeological Museum and Teatro di San Carlo are cultural highlights, and some of the area's activities can be experienced at Port of Naples and Molo Beverello Port. Check out an event or a game at Stadio Diego Armando Maradona, and consider making time for Via Caracciolo e Lungomare di Napoli, a top attraction not to be missed.
Visit our Naples travel guideOpens in a new window
View more Guest Houses in NaplesOpens in a new window

What's nearby

  • Port of Naples - 11 min walk
  • Naples Underground - 12 min walk
  • Via Toledo - 18 min walk
  • Molo Beverello Port - 20 min walk
  • Naples National Archaeological Museum - 3 min drive

Getting around

  • Via Marina - Duomo Tram Stop - 2 min walk
  • Naples Central Station - 16 min walk
  • Naples Intl. Airport (NAP) - 32 min drive

Restaurants

  • ‪Bar Italia - ‬3 min walk
  • ‪Al Mio Bar - ‬4 min walk
  • ‪Dolce Amaro Caffe - ‬3 min walk
  • ‪Osteria Mattozzi - ‬3 min walk
  • ‪Napoliè - ‬2 min walk

About this property

Duomo Hermes Relais

Guesthouse near Molo Beverello Port
Close to Port of Naples and Spaccanapoli, Duomo Hermes Relais provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and smoke-free premises
  • Tour/ticket assistance, luggage storage, and concierge services
Room features
All guestrooms at Duomo Hermes Relais have comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Designer toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

This property charges mandatory cleaning fees per stay, collected at the property for Apartment, 2 Bedrooms and Studio, Annex Building (Via Bianchini, 26) bookings.

Optional extras

  • Airport shuttle fee: EUR 50.00 per vehicle (one-way)
  • Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hermes Inn Apartments Napoli
Hermes Inn Apartments
Hermes Inn Apartments Napoli Naples
Hermes Inn Apartments Napoli
Hermes Napoli Naples
Hermes Napoli
Guesthouse Hermes Inn Apartments Napoli Naples
Naples Hermes Inn Apartments Napoli Guesthouse
Guesthouse Hermes Inn Apartments Napoli
Hermes Inn Apartments Napoli Naples
Duomo Hermes Relais Naples
Hermes Inn Apartments Napoli
Duomo Hermes Relais Guesthouse
Duomo Hermes Relais Guesthouse Naples

Frequently asked questions

Is Duomo Hermes Relais pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Duomo Hermes Relais?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Duomo Hermes Relais on Jun 11, 2024 start from $114.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Duomo Hermes Relais?

This property doesn't offer parking.

What time is check-in at Duomo Hermes Relais?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM– midnight for a fee of EUR 30.

What time is check-out at Duomo Hermes Relais?

Check-out is at 10:30 AM. Late check-out is available for EUR 25 (subject to availability).

Does Duomo Hermes Relais provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 50.00 per vehicle applies.

Where is Duomo Hermes Relais located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of Corso Umberto I and Spaccanapoli. Port of Naples and Sansevero Chapel Museum are also within 15 minutes. Via Marina - Duomo Tram Stop is only a 2-minute walk and Duomo Station is 3 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 120 reviews" "
Rating 8 - Good. 29 out of 120 reviews" "
Rating 6 - Okay. 8 out of 120 reviews" "
Rating 4 - Poor. 5 out of 120 reviews" "
Rating 2 - Terrible. 2 out of 120 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great! Gave us a guide of what to do in naples and some restaurant recs. The service was nice and I enjoyed the room. They had coffee and snacks for those who want it.
Stayed 1 night in May 2024

6/10 Okay

Mallory

Stayed 2 nights in May 2024

10/10 Excellent

Saki

Stayed 2 nights in Apr 2024

10/10 Excellent

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 3 nights in Mar 2024

10/10 Excellent

Kyu

6/10 Okay

Rod

Disliked: Staff & service
Was difficult to get to taxi took us to another Hermes and we were then stranded. Another taxi ride later we arrived not identification of premises closed gate. Finally got in and into our room which was tiny but ok except for shower which sprayed all over and flooded floor. Left our bags in room for a few hours but couldn’t get back in until 2pm to pick them up. A lot of this was probably our fault for not checking more thoroughly but it certainly wasn’t easy all round and not a highlight of our trip
Stayed 1 night in Oct 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples
We were pleased with our accommodation. Close to the historic city, tube & train station and cafes.
Stayed 6 nights in Sep 2022

10/10 Excellent

Ane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at the Hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my friends.
Stayed 4 nights in Apr 2022

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
- Location is great - Security is great - Front staff are not mindful of their volumes so, noises come into the room of videos playing etc. - Room is studio size so, quite small
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Oct 2019

6/10 Okay

Jean

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Too Many Supplemental Fees - Stay at a Hotel
We arrived at 9:15 PM from Praino with my girlfriend and two of my friends and had a one night booking here to make it to an early Naples flight the next day. When I booked this reservation, I had confirmed for 3 people and the unit booked was a 2 bedroom, 2 bathroom as the 4th in our group was not sure of her departure time. Upon arrival, we were told that since we are now 4 people that we would be charged an extra 25 Euros, however this was not stated or provided as notice anywhere. In fact the room specifically allowed for a maximum of more than 4 (there were 2 cots in a 3rd room). The rooms were clean (despite my finding a bug in my room), but there was also a notice that use of any dishes or dishwashing would be another 25 euro charge so we didn't use the kitchen at all. Don't forget the cleaning charge as well 25-50 euros. So what seems to be a reasonably priced stay turned out to be less so. I'd recommend this place for a family or group of friends, but with the final price for one night, you're better off booking a nice hotel without all the add-ons. The reception lady was helpful in booking a taxi for us to the airport however.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was quiet. Did not like that the AC broke, and the shower had no curtain- causing water to go everywhere in the washroom.
Stayed 3 nights in Jul 2019

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent apartment in convenient location. Can be a little difficult liaising with reception.
Stayed 2 nights in Jul 2019

2/10 Terrible

Tai

Disliked: Cleanliness, staff & service, room comfort
Service is very bad. Expect to be yelled
Except for Simone, service is horrendous. We came at 9pm to check in. When we got in, one of our sheets was dirty (with literal dirt and dark stains). We asked them to change sheets and we had a very very hard time arguing over a change of clean sheets. They wanted us to put a towel over it until cleaning day comes which was in 2 days and we just got there!!!! Upon checkout, the office was closed and no one was there to check us out. So we left and came back and when we came back we were accused of breaking furniture that was already broken. They wanted me to pay but there was no way I was going to pay because we didn’t break it. It made me hate The people of Naples. They don’t deserve that reputation but I would only recommend this place to people I hate. The location was fairly good. Closest metro was about 8 minutes walk. Via duomo is right where the apartment is that wasn’t so bad. Only Simone was excellent and when something needed to be asked, we called or texted him.
Stayed 4 nights in Jun 2019

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
A brief stay in Napoli
Great location, very friendly and helpful people in check in, comfortable bed, clean, fridge (always handy in the heat), good air con. The only downside for me (my parents room was fine), was that the shower was like warm at best and then freezing and then like warm, without changing the dial. Also my tv did not work not that that was a big issue.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Nice apartment in a nice building, friendly staff and helpful! The only downside was the neighborhood, which is very noisy, and the light in one on the bedrooms which had an window on the staircase and couldn't be switched off.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Upon entry I was approached by a strange man who bantered at me in Italian. I expressed to him, in Italian, that I did not speak the language. This did not dissuade him from continuing paragraph after paragraph in Italian to me - which was uncomfortable, and eventually threatening. This was within the courtyard, he was there every day, and appeared to work for the place. Finally I found the correct door to enter, for customer service, on the second floor. No signs or clear direction. The lady there was very nice and accommodating. The room was clean, but small. Although it required 3 sets of keys, for three doors, to enter. Old-school keys that hardly worked in the locks. After finally finding my unit, it was very comfortable. The surrounding area is very dirty, and felt unsafe at night.
Stayed 2 nights in Jun 2019

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but could be better !
The building was very nice with a good elevator, and big street doors, but only a very small entrance with a big door step. Hard to carry big luggage over it , but the staff was helpful in this aspect. The room was spacious and quiet and also the bathroom. But there was no shower curtain or something separating the bath from the rest and also no drain so a lot of water stayed on the floor like a lake. The staff was helpful and nice . One thing we did not like was that the check out was at 10 30 in the morning and for late check out you had to pay 25 euros.
Stayed 3 nights in Jun 2019

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very nice hotel in a good location. Room was cleaned. Highly recommend it
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff, Clean, Modern Unit
Hermes Inn’s wonderful, friendly staff, Simone, greeted us upon arrival at this modern, clean apartment hotel. He helped w/ luggage and was fast & efficient checking us in, making sure we are well informed about policies. Simone was very helpful with navigating the city, arranging for taxi/transport, and exceptionally cheerful and kind. The unit we stayed in was very roomy, exceptionally clean, temperature regulated according to personal choice with efficient split systems in every room, nice windows for letting in light. Safe, gated, convenient to walk to food, waterfront, city, and shops. I enjoyed my one night stay at Hermès Inn. I would stay again, for more days. The best part is if you’re traveling in a group or family, you can escape them. It was wonderful to shut the door on my grouchy travel companions and not hear or see them at all because they have their own wing on the other side of the unit with a private bathroom. My king bed was comfortable & zen. Very grateful for a night of cozy peace and privacy at Hermès. Improvements/feedback: -The city construction taking place outside the master bedroom was rather loud/annoying. -Make a free, later check out time for guests. 10:30 is really bad. Especially since construction noise is a nuisance. -Toilet in the 2nd bathroom needs a seat cover. -Toilet paper holders should be installed near each toilet, currently no holders, no place to put a roll, except on floor or bidet, which is unpleasant.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing from the moment we checked in up until Our check out. The room is very spacious and very clean. Conveniently located to access the port and nearby downtown district.
Stayed 3 nights in Nov 2018

10/10 Excellent

Julie

Hermes apartments were very clean and tidy. My only grumble would be the size of the bathroom, Reception staff were very helpful.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2018