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"The staff were rude, slow and uninformed during the check in process. They didn’t even know how to use the app to pay for multi-day parking passes. The rooms were dirty and unkept. The restaurant was awful and there is no other food options close by. I definitely will not stay there again or recommend it for anyone else."

"in terms of breakfast, they only did store muffins and a coffee machine so I wouldn't really call that breakfast. However, the room was very clean. Everything was organized and they the staff were really quick with our reservations. "

"We only slept 5 hours but it was comfortable and clean. Surprised no noises as we were by check in. Very quiet and comfy."

"It is a great place to stay if u flying out of the Atlanta area. It also have parking so u can leave your vehicle and the rates are very reasonable with your stay. Friendly staff and shuttle service. I would stay there again."

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"The pool was closed the whole time and no hot water for shower."

"My stay at the Sonesta Atlanta Airport South was absolutely exceptional from start to finish! From the moment I arrived, I was greeted with warm hospitality, professionalism, and a level of service that truly made me feel valued and welcomed. The rooms were spotless, beautifully maintained, and incredibly comfortable—everything from the bedding to the ambiance was designed for relaxation. I especially appreciated how quiet and peaceful it was, allowing me to fully unwind after a long day of travel. The staff went above and beyond to ensure every need was met. Their attentiveness, kindness, and willingness to assist at any moment truly set this hotel apart. Customer service like this is rare and deserves to be recognized! The location is also a major plus—convenient to the airport while still offering a calm and upscale atmosphere. Every detail, from check-in to check-out, was seamless and stress-free. If you’re looking for comfort, class, and top-tier service, this is the place to stay in Atlanta. I will absolutely be returning and highly recommend it to anyone traveling through the area! ✨ Truly a 10-star experience! ✨"

"The over priced parking, the room phone that didn't work and a very indifferent reception from the front deck did not indear us."

"Booked this hotel because it was close to the airport and had a good rating on Expedia. Staff were friendly and helpful and we appreciated the shuttle to and from the airport. We had to leave early so didn’t have an opportunity to try the breakfast. In general, though it wasn’t terrible, the cleanliness of the hotel wasn’t great. I expected better base on the Expedia reviews. We changed rooms due to an unpleasant odor (possibly the cleaning product) in the room we originally booked and there were some slickly spots on the table by the beds. Our room was next to the elevator so we heard a lot of noise outside our room until close to midnight. There were a lot of children running around and slamming doors."