4/10 Poor
Demetrics L.
Mar 26, 2024
Disliked: Cleanliness
Disappointed
Host contacted about many complaints, from the house smelling like animals, low level pool water, knob missing from hot tub, dirty towels, blood stained mattress, soiled sheets, dirty carpet, dirty patio table, dirty pool, internet for televisions not working, filter on refrigerator needing to be changed, and not one time did the host come or send someone to address the concerns. We paid for pool heat in a pool that for the first 3 days we had to keep adding water too, that made the pool cold so for the last 2 days we just didn’t bother using it. We were told to use a circuit breaker for hot tub, but instead we had to use pliers to turn the hot tub on. Pictures were provided, and all we received was apologies, and excuses. I’ve rented from vrbo many times and never had this many complaints, actual never had any complaints. Neighbor is nice, resort, is beautiful, but the home needs work.
Demetrics L.
Stayed 6 nights in Mar 2024