里亚福尔摩萨自然公园

DO NOT STAY HERE – AVOID THIS HOTEL AT ALL COSTS! I left my luggage in the hotel's luggage storage before my flight on the evening of July 5, and my Louis Vuitton handbag was stolen. Inside were my passports, laptop, sunglasses, and other valuables. It was the only bag stolen that day, which makes the situation even more concerning. When I discovered the theft, there was no manager on-site to assist. The two employees who helped me, Sachin Kumar and Tiago, were unhelpful and showed very little urgency. Initially, I was told we could review the security camera footage. After waiting for over 1.5 hours, I was then told I could not view the footage and that my only option was to file a police report. When I filed the report, the responding officer told me they receive 2–3 reports like this every week from this hotel. That was incredibly alarming. Based on my experience, I strongly suspect this was an inside job. While I cannot prove that, the circumstances and the lack of transparency left me with very little confidence. I later spoke with the Director, Renato, who was also not helpful. He said he could only meet with me the following morning at 8:30 a.m., after I was already dealing with the aftermath of the theft. I was repeatedly told there was no useful video footage, despite there being visible security cameras in the lobby. Unfortunately, the theft was only part of an already disappointing stay. The rooms were not clean, the staff were unfriendly and slow to respond,

Vi var et kjærestepar på tur. Innsjekken tok lang tid, fikk rommet for sent. Men, de kompenserte med gratis frokost, og vin og snacks på rommet. Veldig hyggelig! Vi bestilte superior rom med sjøutsikt. Helt fantastisk! Stor leilighet med en nydelig veranda og utsikt ut over havet! Frokosten var bare midt på treet. Litt preg av «stor-kjøkken», med masse folk. Personalet var veldig trivelige.

Clean and spacious rooms, staff very friendly and supportive, great location and wonderful views. Bar area could be modernized and hours extended