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“Nos gusto mucho este apartamento, muy grande y comodo para hasta cinco personas.”

“Really lovely apartment, very well situated. Lack of air conditioning meant a lot of mosquitos and it was uncomfortably hot all day and all night. Apartment very quaint and authentic but the basic facilities would benefit from an upgrade.”

“Francesco our host was amazing, helping setting us up in the apartment and providing recommendations for dinner. Perfect location in Pisa, in the middle of everything (15 minutes walk to train station, 10 minutes walk to Tower of Pisa, plenty of restaurant around as well.”

“The property was deceptively spacious. Despite renovations are ongoing, they did not intrude on our stay. Everything worked as it should, although we did not use the kitchen facilities, except for the fridge. Our host, Francesco, was excellent. A lovely chap who was very helpful with recommendations etc. If we ever return to Pisa, we would book again. Perfect for us.”

“The apartment itself was decent, mostly clean. Check in was somewhat challenging because of the key situation. We had to ask a couple staying in the same building how to unlock the door. I communicated with the host but no answer to my concerns about the front door, dead batteries for the air conditioners and other questions. You can't open windows because there are so many people walking by or were too high. Any time I had a question, no response from the host. Other than check in and check out...

“Vi måtte forlade boligen kort efter ankomst. Der var en kraftig lugt af fugt og skimmel, og der var omfattende mug under vinduerne og i hjørnet af soveværelset. Boligen var ikke egnet til ophold. Trods en aftale om refundering er pengene ikke blevet tilbagebetalt. Det har været en meget skuffende oplevelse. Hotels.com har ikke mulighed for at hjælpe med refundering, selvom vi har dokumentation for, at det er aftalt med udlejer. Vi kan se på andre platforme, at vi ikke er de eneste, der har haft...