Prior Lake Castle Hotels

Very quiet. The breakfast crew did an Excellent job Of preparing the food, keeping the items always available and cleaned the serving areas constantly. Very well done.

The staff was very friendly ... it was quiet and peaceful just perfect for what we needed

Friendly staff and clean rooms.

Room was clean. This hotel is geared towards long term stays, a lot of construction crews there. Front desk attendant was great! Shebrea was her name! We need more people like her in the work force!!

Staff was friendly. Room was clean and comfortable. Love the variety of breakfast foods.

Great hotel! Up to date, very clean and helpful staff! Would stay again! Some things to note that didn’t bother me, but some may find useful information; the wifi is unsecured, there is some construction going on in or around the building that required what sounded like a generator that ran all night (not loud, but noticeable if you are sensitive), and the TV is tricky to work ( the channels come up as unavailable, they work but you have to select each channel, wait for it to load then change...

Very nice hotel, very friendly staff, especially housekeeping when we needed something. Room had a few things (sippy cup and glasses wipes) under the beds but otherwise very clean. Waterpark was very nice.

The staff was friendly, helpful, and caring! While i was enjoying my breakfast in the designated area, I heard an older gentleman talking with the front desk person about not understanding how to use the phone to dial out. after a few suggestions, the front deskman politely offered to help the older gentleman place his call with him! This was purely the kindest gesture I have seen from one human being to another in a situation like this in a long time...and I was so proud I was staying in a...

We loved this hotel! Room was very nice, clean and comfortable! Loved the hot tub! We will be coming back!

Best Western hasn’t let me down, yet! We booked the room last minute, because the hotel we were supposed to stay in was disgusting, and as soon as we walked in the entrance, we felt so much better about the evening!

GREAT

I really like the fact that being on disability and having severe PTSD from the military and the chemical dependency issues that I've had. I was allowed the the space and. Security of what this hotel has to offer and it is right next to a holiday gas station. Literally within a baseball throw away where I was able to have coffee and snacks. Add a economically appropriate. Dollar value and Denny's and another restaurant is right down the street.And if I wanted to go into the cities I could...

Everything was excellent here.

24 hour coffee right off the elevator in the lobby. Nice!!!

Everything was fine

Stay at the hotel a week and had a marvelous time breakfast wasn't that great but overall everything was great

Staff was very professional and Friendly

We have stayed her numerous times. We love the location. The rooms are comfortable and the staff is friendly.