8.6/10 Excellent! (44 reviews)
We had booked superior room for our stay, we arrived around 6pm, the room was clean & tidy however there was an overwhelming stench of sewage in the room & the room was boiling hot, we tried to use the air conditioning but that appeared to be broke & the mini bar/fridge inside the wardrobe was warm, as were the drinks, this was also not working.
We didn’t have robes/slippers in the room as advertised either.
There were no tea/coffee facilities, however not sure this is a thing in Romania.
For a 4 star hotel the service & the maintenance of the room was poor.
Couldn’t fault the cleanliness, spotless.
Staff were pretty miserable & didn’t seem attentive to sort the issues out.
Wouldn’t stay here again if we were to return. The area seemed pretty run down & there were no shops nearby to get snacks or drinks.
Reviewed on Mar 8, 2026