“There was a crackhead in the lobby, the place smelled like mildew, and the bathroom hadn’t been properly cleaned before we arrived (there was someone else’s hair all over the shower and sink) - luckily the beds were clean and comfortable.”
“We feel very bad, We got there and there was no staff. We rang the bell many times, but no one answered. That's too bad 👎 We have booked a room, but we do not have any accommodation. Because we didn't feel it was safe😢”
“When my family and I arrived, the service was horrible. Our bathroom was dirty with old, used washcloths hanging from the shower. We couldn't change our room due to the rooms being full. When we asked for house keeping to remove the dirty clothes and clean bathroom we was told no one was available.”
“We had a large room with a full refrigerator freezer and a jacuzzi tub for 2, all very nice. Breakfast was very good with many options from eggs to waffles to cold cereal, yogurt, fruit, etc.
The room was musty and needed a larger exhaust fan. The ceiling tiles in the toilet room were water damaged. The cleaning was below par in both the room and the hallway. The vents were dusty and the carpet looked like it needed cleaning.
One of the elevators was out of order, but was being repaired during……
“Was very disappointed I booked a bathtub room and did not receive one. The loud fan in the hallway was also a bummer. My door got stuck every time I tried to get in or out which was a real pain. The only saving grace for this hotel was my front desk Lady Michelle.”